Regional Clinical Sales Specialist, Spine (New York Metropolitan) – Johnson & Johnson MedTech, Orthopaedics

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Role Overview

The overall responsibilities of the Clinical Sales Specialist position include advancing the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. Works under close supervision by management and in close partnership with Sales Consultants.

Key Responsibilities

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
• Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
• Prepare sales reports and documents as required.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet highest quality standards.
• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Qualifications

Education & Experience: Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or relevant experience or Minimum of 4 years of professional and/or relevant experience or Recently transitioned from Active Military Duty.

• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States.
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the assigned territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
• Experienced in data analysis and have excellent problem-solving skills.
• Results orientation/sense of urgency – ability to drive to tight timelines.
• Internal and external customer focus.
• Ability to work independently and autonomously.
• Ability to work in matrix and team structure.
• High level of attention to detail.
• Demonstrated ability to understand, interpret, communicate and work in complex environment.
• Understanding of human anatomy and physiology.
• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred.