Regional Director - Clinical Services
UHS
Summary
Regional Director-Clinical Services provides strategic leadership and operational oversight to clinical leadership teams across multiple facilities, ensuring the consistent delivery of high-quality, evidence-based addiction treatment services. This role partners closely with on-site Clinical Directors to strengthen clinical operations, standardize care processes, and ensure clinical documentation supports medical necessity, continuity of care, and positive patient outcomes.
Job description
A primary focus of this position is driving clinical excellence through strong documentation compliance, adherence to regulatory and accreditation standards, and thoughtful program design that supports patient engagement and retention. The Regional Director plays a critical role in identifying trends impacting patient flow including AMA and ACA occurrences and leads system-wide initiatives to reduce premature discharges through improved clinical structure, therapist support, group programming, and interdisciplinary collaboration.
This role supports consistency and quality across Outpatient levels of care (PHP and IOP) by guiding clinical leaders on best practices related to treatment planning, clinical decision-making, and coordination of care. Success in this role requires deep expertise in addiction treatment modalities and mental health programming, clinical leadership experience across outpatient levels of care, and a strong working knowledge of CARF, ASAM and Joint Commission standards.
Essential Job Duties
- Provide strategic direction and support to clinical directors and UM directors at individual facilities.
- Support UM directors at individual locations to ensure appropriate use of services.
- Evaluate and improve existing programs based on corporate-wide patient outcomes and feedback.
- Stay current with industry trends and best practices to inform corporate strategy.
- Oversee and support the development and implementation of the EMR.
- Manage the day-to-day operations of the Appeals and Denials Case Managers, ensuring timely and accurate documentation in MS4 and MIDAS systems for all appeals, disputes, and resolutions.
- Review appeal outcomes and metrics, ensuring that the team meets established goals related to accuracy, timeliness, and resolution efficiency.
- Oversee the development and implementation of corporate-wide clinical policies and procedures.
- Monitor and evaluate clinical performance metrics across all facilities.
- Implement quality improvement initiatives to enhance patient care and outcomes.
- Ensure compliance with all federal, state, and local regulations at a corporate level.
Requirements
- Bachelor's Degree required, Master's Degree preferred
- Licensure as a Clinical Psychologist, LCSW, LPC, or equivalent required
- 8-10 years related experience required, 10+ years related experience preferred
- Extensive knowledge of addiction treatment modalities and best practices
- Ability to work collaboratively with a diverse team of professionals
- Strong understanding of utilization management principles and practices
- Experience with CARF and ASAM accreditation processes
- Excellent leadership, communication, and organizational skills
- Proven track record of successful program development and implementation
Benefits
- Competitive Compensation
- Generous Paid Time Off
- Medical, Dental & Vision
- Prescription Drug Plans
- 401(k) with company match
- Discounted stock plan
- SoFi Student Loan Refinancing
- Career development opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.