Regional Hospital Lab Director

Job Responsibilities

• Lead and direct the hospital laboratories within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment
• Ensure adherence and implementation of laboratory policies and procedures for sites within the designated market
• Work closely with hospital administration and lab leadership in maintaining financial objectives and understand/explain variances of laboratories within the market
• Ensure laboratories within the market are performing within established metrics – understand root cause and implement process improvements when necessary
• Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market
• Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations
• Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct
• Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork
• Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff

Minimum Qualifications

• Bachelor's degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 5 years or more of clinical laboratory experience within a supervisory or management role
• ASCP or AMT certification

Preferred Qualifications

• Master's degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 5 years or more of experience leading a microbiology, anatomic pathology or clinical pathology

Additional Standards

• Proficient in laboratory knowledge and how to effectively manage a clinical laboratory
• Prior experience in a high volume, large hospital environment
• Familiar with new laboratory instrumentation and equipment automation
• Strong working knowledge of supply chain operations and expense control
• Ability to communicate with a heavy customer focus when working with client leadership
• Previous experience managing multiple locations is highly preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Proven success in training and developing both technical and non-technical employees
• Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills
• Ability to manage the performance of others and provide developmental coaching/feedback and mentoring
• Ability to problem solve and provide solutions under minimal supervision
• Able to balance the needs of the business with the needs of the employees
• Proficient with Laboratory Information Systems and Microsoft Office
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills