Regional Office Manager
United Energy Workers Healthcare
Summary
We are seeking a highly organized and motivated Regional Office Manager (ROM) to oversee administrative operations and support care coordination within the region. This role plays a key part in ensuring a seamless experience for patients, caregivers, and clinical staff.
Job description
Position Overview
We are seeking a highly organized and motivated Regional Office Manager (ROM) to oversee administrative operations and support care coordination within the region. This role plays a key part in ensuring a seamless experience for patients, caregivers, and clinical staff.
Key Responsibilities
- Oversee Regional Operations: Manage day-to-day office functions, workflows, and processes to ensure efficient regional operations.
- Care Coordination Support: Collaborate closely with nursing staff, caregivers, and leadership to support patient care delivery across the region.
- Maintain Compliance: Ensure all office activities follow HIPAA, Privacy Act PHI standards, and internal company policies.
- Communication & Collaboration: Serve as a liaison between regional staff, corporate departments, and leadership to maintain clear, timely communication.
- Record Management: Maintain accurate and confidential patient, caregiver, and office documentation.
- Team Support: Assist with onboarding, scheduling, and coordination tasks to support the success of the regional team.
- Additional Duties: Perform other responsibilities as assigned to enhance operations and patient care.
Qualifications
- Experience: Previous office management, healthcare administration, or regional support experience preferred.
- Organizational Strength: Exceptional organizational and time-management skills, with the ability to support multiple offices, staff, and tasks.
- Tech Proficiency: Comfortable using computer systems, online applications, and standard office equipment.
- Communication Skills: Strong verbal and written communication abilities with a professional, confident presence.
- Problem-Solving: Ability to work independently, resolve issues proactively, and support a fast-moving environment.
- Compliance: Must pass a criminal background check and sanction screening.
- Professionalism: Demonstrated professional demeanor and appearance.
Requirements
- Previous office management, healthcare administration, or regional support experience preferred
- Exceptional organizational and time-management skills
- Ability to support multiple offices, staff, and tasks
- Comfortable using computer systems, online applications, and standard office equipment
- Strong verbal and written communication abilities
- Professional, confident presence
- Ability to work independently and resolve issues proactively
- Must pass a criminal background check and sanction screening
- Demonstrated professional demeanor and appearance
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Holiday Pay
- Disability Insurance
- Life Insurance
- Health Savings Account
- Dependent Care Spending Account
- Employee Assistance Program
- Sunshine Fund
- Internal Referral Bonuses
- Growth & Development
- Recognition Programs
Company overview
United Energy Workers Healthcare is a specialized healthcare provider dedicated to serving former and current atomic energy workers and contractors through federal compensation programs. The company focuses on delivering comprehensive patient care for individuals affected by occupational radiation exposure and toxic substance exposure while working in the nation's nuclear weapons and energy programs. Their services are centered around two key federal programs: the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) and the Radiation Exposure Compensation Act (RECA). UEW Healthcare provides expert guidance, application support, and whole-person in-home care services including skilled nursing, care coordination, daily living support, and comprehensive medical management. With deep compassion and firsthand experience in the energy industry, the company has built a reputation for excellence in serving this specialized patient population. Headquartered in Riverton, Wyoming, UEW Healthcare operates with a team of dedicated professionals who understand the unique needs of atomic workers and their families, providing both medical benefits coordination and compassionate care delivery to support patients in maintaining dignity and independence at home.