Regional Patient Access Manager (RPAM) - Northeast
Neurocrine Biosciences
Summary
The Regional Patient Access Manager (RPAM) provides field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. The RPAM communicates with the Specialty Pharmacy (SP) and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S., working cross-functionally with field sales, network pharmacy, market access, commercial analytics and operations.
Job description
About the Role
The Regional Patient Access Manager (RPAM) provides field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. The RPAM communicates with the Specialty Pharmacy (SP) and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S., working cross-functionally with field sales, network pharmacy, market access, commercial analytics and operations.
Your Contributions
- Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
- Works cross-functionally with field sales leadership, Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacy, and home office colleagues within market access and related functional departments to support patient access with specific payers
- Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including copay assistance and patient assistance programs
- Introduces technology options (e.g., CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for related coverage issues and documentation requirements
- Problem solves and conducts case resolution
- Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
- Identifies and communicates payer issues with National Account Directors (NAD) team
- Communicates regularly to management the opportunities and challenges related to patient access issues
- Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
Requirements
- BS/BA degree in related field and 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access
- Rare disease product experience preferred, ideally coupled with Endocrinology experience
- Previous experience in other functions in pharma/biotech desired
- Master's degree or MBA preferred and 4+ years of related experience
- PharmD or PhD and 2+ years of related experience
- Knowledge of best practices in the functional discipline and familiarity with broader underlying concepts of related business disciplines
- Ability to work as part of and lead multiple teams
- Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
- Excellent computer skills
- Excellent communications, problem-solving, analytical thinking skills
- Ability to meet multiple deadlines across a variety of projects/programs with high accuracy and efficiency
- Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
- Excellent interpersonal skills and cross functional team success
- Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
- Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs
- Strong understanding of prescription adjudication process
- Ability to communicate payer coverage criteria and prior authorization processes
- Good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
- Ability to travel overnight up to 60%
Benefits
- 401(k) Matching
- Paid Vacation
- Paid Holidays
- Paid Personal Days
- Paid Caregiver Leave
- Paid Parental Leave
- Paid Medical Leave
- Medical, Dental & Vision
- Prescription Drug Coverage
- Annual Bonus
- Equity Long-Term Incentive
Company overview
Neurocrine Biosciences is a leading neuroscience-focused biopharmaceutical company founded in 1992 and headquartered in San Diego, California. The company specializes in discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. Neurocrine's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis, and uterine fibroids. Their flagship product, INGREZZA (valbenazine), was the first FDA-approved treatment for adults with tardive dyskinesia. The company maintains a robust pipeline with multiple compounds in mid- to late-phase clinical development across core therapeutic areas, including Parkinson's disease, Tourette syndrome, and major depressive disorder. Neurocrine operates with a purpose to relieve suffering for people with great needs, applying unique insights into neuroscience and the interconnections between brain and body systems to treat complex conditions. The company is publicly traded on NASDAQ under the symbol NBIX and has established strategic collaborations with major pharmaceutical partners including AbbVie.