Regional Sales Support Representative (Remote)
Ora
Summary
Orascoptic seeks a highly motivated, results-driven Regional Sales Support Representative (RSSR) to drive growth in our North America Market by generating qualified sales appointments and supporting the field sales at sales events. The RSSR will be responsible for supporting sales representatives at events and tradeshows, managing open territories, performing outbound lead generation activities, funnel management, appointment scheduling and various sales related activities.
Job description
Essential Duties And Responsibilities
- Qualify leads via CRM and set quality appointments for Field Sales Reps to achieve daily & monthly targets
- Maintain open communication with the field sales team to ensure a seamless transition of leads/opportunities
- Meet with manager daily, monthly, and quarterly to review KPIs
- Create new sales opportunities through in person cold calling, social media and phone prospecting
- Maintain a high level of conversion rate from lead to appointment
- Learn to sell, take custom measurements, and service Orascoptic’s product line of custom loupes and headlights
- Attend, support, and sell at trade shows, school fittings, and continuing education events
- Provide sales/service coverage for open territories
- Make outbound sales calls to customers to support funnel management
- Provide customers with sales consultations/post sales service over the phone and in person
Job Requirements
Minimum Requirements: High School diploma or equivalent required. Bachelor’s degree preferred. 2+ years of related work experience required with a heavy focus on customer interaction and customer engagement; inside or outside sales experience is a plus
Skills And Abilities
- Self-driven and strong interpersonal skills required.
- Good business acumen including business management fundamentals required.
- Proficient with Microsoft Office including Outlook, Word, and Excel required.
- Proven success in quickly learning computer systems required.
- Good data entry accuracy and strong attention to detail required.
- Effective verbal and written communication skills in English required.
- Proven success in prioritizing assigned work required.
- Ability to gather, understand, and interpret information required.
- Good analytical and conceptual thinking skills required.
- Ability to build and maintain good rapport and handle situations with confidence, tact, and resourcefulness required.
Location/Travel
Position is remote. The candidate can live anywhere in the United States; preferably near a major airport. Must be willing to travel up to 75% travel, including weekend travel- primarily to schools, tradeshows, and continuing education courses across the US; mileage reimbursement will be provided for car travel
Requirements
- High School diploma or equivalent required
- Bachelor’s degree preferred
- 2+ years of related work experience required with a heavy focus on customer interaction and customer engagement
- Inside or outside sales experience is a plus
- Self-driven and strong interpersonal skills required
- Good business acumen including business management fundamentals required
- Proficient with Microsoft Office including Outlook, Word, and Excel required
- Proven success in quickly learning computer systems required
- Good data entry accuracy and strong attention to detail required
- Effective verbal and written communication skills in English required
- Proven success in prioritizing assigned work required
- Ability to gather, understand, and interpret information required
- Good analytical and conceptual thinking skills required
- Ability to build and maintain good rapport and handle situations with confidence, tact, and resourcefulness required
- Must be willing to travel up to 75% travel, including weekend travel
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Match
- Annual Performance Bonus
- Mileage Reimbursement
Company overview
Ora is the world's leading full-service ophthalmic drug and device development firm, operating as a specialized contract research organization (CRO) focused exclusively on ophthalmology. Founded in 1974 and headquartered in Andover, Massachusetts, the company has over 45 years of experience in advancing eye care innovations globally. Ora provides comprehensive research and development services spanning preclinical studies, clinical trials, regulatory strategy, and product development for both pharmaceutical and medical device companies. With operations across the United States, United Kingdom, Australia, and Asia, the company has helped clients achieve more than 85 product approvals to date. Ora's expertise covers a wide range of ophthalmic conditions including allergy, dry eye, retina diseases, glaucoma, and anti-infective therapies. The company employs over 500 ophthalmology specialists who utilize proprietary clinical models, integrated data solutions, and global regulatory strategies to accelerate product development from concept to market. Ora serves a diverse client base ranging from startups to global pharmaceutical and device companies, positioning itself as the trusted partner for ophthalmic innovation worldwide.