Summary

The Remote Care Nurse II plays a critical role in delivering high-quality nursing care to patients from a remote setting, ensuring their health and wellness are effectively managed through virtual interactions. This position involves comprehensive patient assessments, care planning, and coordination with multidisciplinary teams to optimize patient outcomes while adhering to established clinical guidelines. The nurse will utilize telehealth technologies to monitor patient progress, provide education, and support self-management of chronic conditions, thereby reducing hospital readmissions and improving quality of life. This role requires strong clinical judgment and the ability to respond promptly to patient needs, emergencies, or changes in condition remotely. Ultimately, the Remote Care Nurse II contributes to a patient-centered care model that emphasizes accessibility, continuity, and personalized support across diverse populations within the United States.

Job description

About the Role

The Remote Care Nurse II plays a critical role in delivering high-quality nursing care to patients from a remote setting, ensuring their health and wellness are effectively managed through virtual interactions. This position involves comprehensive patient assessments, care planning, and coordination with multidisciplinary teams to optimize patient outcomes while adhering to established clinical guidelines. The nurse will utilize telehealth technologies to monitor patient progress, provide education, and support self-management of chronic conditions, thereby reducing hospital readmissions and improving quality of life. This role requires strong clinical judgment and the ability to respond promptly to patient needs, emergencies, or changes in condition remotely. Ultimately, the Remote Care Nurse II contributes to a patient-centered care model that emphasizes accessibility, continuity, and personalized support across diverse populations within the United States.

Responsibilities

Conduct thorough remote patient assessments via phone or video conferencing to evaluate health status and identify care needs.
Develop, implement, and update individualized care plans in collaboration with patients and healthcare teams.
Monitor patient progress and adherence to treatment plans, providing education and guidance to promote self-care and disease management.
Coordinate with physicians, specialists, and other healthcare professionals to ensure seamless care delivery and timely interventions.
Document all patient interactions, clinical findings, and care activities accurately in electronic health records in compliance with regulatory standards.
Respond promptly to patient inquiries and urgent health concerns, escalating issues as necessary to appropriate clinical staff.
Participate in quality improvement initiatives and continuing education to maintain clinical competencies and enhance patient care services.

Requirements

Current and unrestricted Registered Nurse (RN) license in the United States.
License in a compact state with preference of additional licenses in California and Illinois.
Minimum of two years of clinical nursing experience, preferably in case management, chronic disease management, or telehealth.
Proficiency with electronic health record (EHR) systems and telehealth technology platforms.
Strong communication skills to effectively engage with patients and interdisciplinary teams remotely.
Ability to work independently in a remote environment while managing multiple patient cases efficiently.
Certification in Case Management (CCM) or Telehealth Nursing (CTN) is highly desirable.
Experience working in a remote or virtual care setting.
Background in managing complex chronic conditions such as diabetes, heart failure, or COPD.
Familiarity with healthcare regulatory requirements and quality standards related to telehealth services.
Additional training or education in patient education, motivational interviewing, or behavioral health.

Company overview

Connect America is a leading provider of digital health solutions dedicated to empowering aging adults and vulnerable populations to live safely and independently at home. Founded in 2004 and headquartered in Bala Cynwyd, Pennsylvania, the company operates a comprehensive connective care platform that integrates AI-assisted remote patient monitoring (RPM) with personal emergency response services (PERS), medication management, analytics, and concierge services. Their innovative technology suite, branded as Connect America Home, provides secure, non-intrusive continuous monitoring with both emergency and non-emergency support. The company serves over 3,000 provider partners and health plans across North America, protecting more than 900,000 subscribers with systems that process over 850,000 emergency signals monthly. Connect America's solutions are designed to improve health outcomes, reduce unnecessary hospitalizations, lower care costs, and enable healthcare entities to monitor at-risk populations for more timely interventions and smart escalations of care. Their family of brands includes Lifeline, Medical Alert, and 100Plus, making them one of the most trusted names in senior care technology with a 50-year legacy in the industry.