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Registered Nurse (RN) - ICM, Homeless Services

Eliot Community Human Services

Boston, MAOnsitePosted 1 day ago$100,000 - $120,000/year
Full TimeEntry LevelHealthcare & NursingNonprofit Organization
Original posting ↗

Summary

Eliot's Homeless Services Division is seeking a dedicated Registered Nurse to join our Intensive Case Management (ICM) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with substance use disorders, including those with co-occurring serious mental health diagnosis.

Job description

In this role you will provide street-based outreach and nursing support to unsheltered individuals across Boston. You will deliver care coordination, medication management, crisis response, and medical support, meeting clients directly in the community. You will collaborate across a large system of multidisciplinary teams and community partners to bridge critical gaps in care.

The ideal candidate is a compassionate, autonomous Registered Nurse with at least two years of experience supporting adults facing homelessness, severe trauma, substance use disorders, and/or co-occurring mental health conditions.

Responsibilities

  • Perform intensive, field-based nursing outreach to unsheltered individuals and high utilizers of crisis systems across prioritized Boston neighborhoods.
  • Meet clients where they are physically located—on the street, in hospitals, treatment programs, and houses of correction—to build trust and maintain continuity of care.
  • Coordinate comprehensive nursing care for physical health domains, assessing medical issues (e.g., HIV, Hep C, prenatal care), providing street based wound care, and supporting chronic disease management through education and medication adherence strategies.
  • Assist clients with complex medical, psychiatric, and trauma profiles by providing medication linkage, specialized case management, and strong systems advocacy.
  • Provide harm reduction counseling to clients using substances, facilitating rapid referrals for post-use monitoring or medication for opioid use disorder (MOUD) if desired.
  • Respond rapidly to urgent client medical needs, and provide follow-up care coordination after critical events, such as overdoses or hospital discharges to prevent care gaps.
  • Collaborate closely with outside agencies, hospital emergency departments, detox providers, and multidisciplinary care teams to ensure seamless warm handoffs and holistic care.
  • Participate in relevant care team meetings (internal and external) and multidisciplinary case conferencing to ensure appropriate nursing involvement/intervention as it relates to member care.

Qualifications

  • Licensed Registered Nurse in Massachusetts with a Bachelor's degree in Nursing and at least 2 years of experience working with adults with complex medical and/or behavioral health diagnoses.
  • Demonstrated skill and comfort working autonomously in street-based and community settings with patients experiencing homelessness, severe trauma, mental illness, and substance use disorders.
  • Strong commitment to providing non-judgmental care, including overdose prevention and response.
  • Ability to gauge and effectively engage patients across all phases of active substance use and the recovery continuum.
  • Working knowledge of psychiatric medications, psychiatric/medical treatments, and population health management metrics.
  • Strong interpersonal skills and ability to collaborate with a diverse multidisciplinary team of outreach workers, case managers, recovery coaches, and medical providers internally and externally.
  • Must have a valid driver's license and reliable transportation to commute and transport clients to appointments as needed.
  • Nurse Practitioner or Certified Addiction Registered Nurse (CARN) preferred.

Location: Outreach Community based work in Boston, including Dorchester, Roxbury, Mass and Cass area, Downtown, South Station.

Schedule: Monday-Friday, 9am-5pm

Requirements

  • Licensed Registered Nurse in Massachusetts
  • Bachelor's degree in Nursing
  • At least 2 years of experience working with adults with complex medical and/or behavioral health diagnoses
  • Demonstrated skill and comfort working autonomously in street-based and community settings
  • Experience with patients experiencing homelessness, severe trauma, mental illness, and substance use disorders
  • Strong commitment to non-judgmental care, including overdose prevention and response
  • Ability to engage patients across all phases of active substance use and the recovery continuum
  • Working knowledge of psychiatric medications, psychiatric/medical treatments, and population health management metrics
  • Strong interpersonal skills and ability to collaborate with a diverse multidisciplinary team
  • Valid driver's license and reliable transportation
  • Nurse Practitioner or Certified Addiction Registered Nurse (CARN) preferred

Benefits

  • Paid Time Off
  • Medical, Dental & Vision
  • 401(k) Matching
  • Discounted Fitness Services
  • Childcare Resources
  • Company-Paid Life Insurance
  • Accidental Death Insurance
  • Training Programs
  • Career Advancement Programs
  • Tuition Reimbursement
  • Leadership Development

Company overview

Eliot Community Human Services is a premier nonprofit provider of behavioral health and human services serving communities throughout Massachusetts. Founded in 1958, the organization has been providing hope, healing, and opportunity to Massachusetts' children, youth, families, and adults for over 70 years. Eliot offers a comprehensive spectrum of community-based services including mental and behavioral health care, developmental disabilities and acquired brain injury programming, childhood early intervention, care coordination, and youth and family services. With more than 2,500 dedicated multidisciplinary staff, the organization serves over 60,000 individuals and families annually across the Commonwealth. Eliot operates Community Behavioral Health Centers (CBHCs) that serve as single entry points for timely, high-quality mental health, substance use disorder, and emergency treatment available 24/7. The organization is known for its evidence-based, measurement-driven approach and proprietary transdiagnostic model that produces expedient, effective, and lasting outcomes for clients. Eliot partners directly with the populations it serves, applying a person-centered, community-oriented approach to ensure there is no wrong door to accessing imperative services.

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