REGISTRATION
SIGNATURECARE EMERGENCY CENTER MASTER
Summary
The Registration clerk is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration personnel will assist the RNs and Physicians with all tasks delegated and within their scope of practice. Within Registration's professional practice, they are responsible for maintaining quality cost effectiveness, guest relations, and explaining the admissions process accurately to the customer.
Job description
Job Responsibilities/Duties
- Excellent Customer Service skills
- Excellent computer skills.
- Must be able to multi-task and maintain a positive attitude in very challenging situations.
- Typing minimum 45WPM
- Courtesy and respect for every staff member.
- Working knowledge of banking and cash handling requirements.
- Maintains accurate patient log for all patients seen in the Emergency Department.
- Maintains the facility in clean working order in accordance with OSHA and reports any equipment failure or deficiencies to the Nurse Manager.
- Review company emails throughout every shift as this will be the primary means of communication.
- Accurately documents any incidents and reports them to the Nurse Manager and Physician on duty.
- Monitors supply needs for Registration and notifies Lead Registration when necessary.
- May be required to work holidays and weekends as needed.
Working Conditions
- Performs duties in a fast-paced emergency room
- The employee must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
- While performing duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.
- Must submit to random drug screenings.
Requirements
- Minimum Education: High School Diploma/G.E.D.
- Minimum 1 year experience
- Current BLS certification
- Strong communication skills in both oral and written format
- Must be flexible and service-oriented
- Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions may require additional assistance
- Typing minimum 45WPM
- Working knowledge of banking and cash handling requirements
Benefits
- Health benefits
- Medical, Dental & Vision
- Preventive health coverage
- HSA & FSA
- Company-paid life insurance
- Long-term disability
- 401(k) with match
- Paid Time Off
- Paid Holiday
- Employee discounts
Company overview
SignatureCare Emergency Center Master is a healthcare organization specializing in freestanding emergency medical services. Operating as a network of emergency care facilities, the company provides urgent medical treatment for non-life-threatening conditions that require immediate attention but don't warrant a traditional hospital emergency room visit. These centers typically offer extended hours, shorter wait times, and more convenient access compared to hospital-based emergency departments. SignatureCare facilities are staffed by board-certified emergency physicians and trained medical professionals equipped to handle a wide range of acute medical conditions including fractures, lacerations, infections, respiratory issues, and minor trauma. The company focuses on delivering high-quality emergency care with patient-centered approaches, often featuring advanced diagnostic capabilities such as on-site laboratory testing, digital X-ray, CT scanning, and ultrasound services. As part of the growing trend in healthcare accessibility, SignatureCare Emergency Center Master represents a modern approach to emergency medicine that bridges the gap between primary care clinics and hospital emergency rooms.