Rehab Services Enterprise Scheduling Registrar, FT Days
PIH Health
Summary
This position performs all tasks related to office operations including patient scheduling and registration of outpatients in an efficient, accurate and hospitable manner to ensure that patient, physician, and hospital needs are met.
Job description
- Insurance authorization
- Chart preparation
- Faxing, filing, and managing the phones
- Setting up recurring visits for patients
- Overseeing prescription management
- Monitoring patient visit activity and purging inactive accounts
- Following up on incomplete patient referrals
- Conversing with workers comp adjusters and insurance representatives to assure revenue cycle protection
- Recurring account oversight
- Medicare Cap Management for Medicare patients
- Insurance Verification
- Ability to work in multiple clinic and office settings in a very high paced environment
- Changing operation functions and work responsibilities daily
Engages in performance improvement activities as needed and serves as a communication facilitator for area of responsibility.
Requirements
- At least one year of experience in customer service or a medical office setting
- Proficiency in computer skills
- Medical terminology
- Effective communication skills
Company overview
PIH Health is a comprehensive healthcare system serving communities in Southern California, primarily in Los Angeles County. As a not-for-profit healthcare organization, PIH Health operates multiple hospitals, outpatient clinics, and medical offices to provide integrated medical services to diverse populations. The system offers a wide range of healthcare services including emergency care, primary care, specialty medicine, surgical services, women's health, and behavioral health. PIH Health is known for its commitment to quality patient care, community health initiatives, and innovative medical programs. The organization focuses on delivering accessible, high-quality healthcare while addressing the specific needs of the communities it serves through various outreach programs and partnerships. With a patient-centered approach, PIH Health emphasizes preventive care, chronic disease management, and comprehensive treatment options across its network of facilities.