Rehab Technology Supplier
Numotion
Summary
The Rehab Technology Supplier (RTS) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
Job description
Key Responsibilities
- Conduct comprehensive assessments to identify clients' needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders.
- Deliver and fit equipment, assuring that functional goals established at the evaluation are met.
- Collaborate with customers, caregivers, and an interdisciplinary team of professionals to formulate recommendations for appropriate assistive and complex rehab technology equipment.
- Meet/exceed established productivity goals year over year.
- Grow relationships with potential customers and referral sources and maintain existing relationships to optimize business opportunities.
- Maintain eligibility status with various vendor systems.
- Keep abreast of funding requirements and technological advances within the Rehab Technology industry.
- Develop and maintain new relations and referral sources.
- Provide excellent customer service for all internal and external customers.
Required Qualifications, Skills, and Experience
- Bachelor's degree in related field or an equivalent combination of education and/or certification in related field e.g. occupational therapy, physical therapy or biomedical engineering will be considered.
- Minimum two (2) years' experience in Assistive Technology direct customer-related services or related field may be considered.
- Must have valid Drivers License.
Preferred Competencies and Qualifications
- Attain and apply clinical, technical and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
- Demonstrate critical thinking, interpersonal and problem-solving skills required to generate appropriate, individualized recommendations for CRT equipment and interventions.
- Working knowledge of compliant billing processes for rehab/assistive technology equipment as necessary (e.g., Medicare, Medicaid, etc.)
- Minimum one (1) year experience working with complex rehabilitation technology.
- Previous experience in selling DME equipment.
- Ability to prioritize multiple tasks, responsibilities and projects independently and effectively.
- Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
- Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
Requirements
- Bachelor's degree in related field or equivalent combination of education and/or certification in related field (e.g., occupational therapy, physical therapy, biomedical engineering)
- Minimum two (2) years' experience in Assistive Technology direct customer-related services or related field
- Must have valid Driver's License
Benefits
- Medical, Dental & Vision
- Short-term Disability
- Long-term Disability
- 401(k)
- Life Insurance
Company overview
Numotion is the nation's largest and leading provider of Complex Rehabilitation Technology (CRT) and mobility products and services, dedicated to helping individuals with mobility limitations maximize their health, personal independence, and active participation in everyday life. Founded in 2001 and headquartered in Brentwood, Tennessee, the company operates approximately 150 locations across the United States and serves over 500,000 customers annually. Numotion specializes in prescription-based mobility solutions including individually configured power and manual wheelchairs, seating systems, and other assistive technologies designed for people with significant disabilities and complex medical needs. The company employs approximately 3,000 professionals, including over 460 Assistive Technology Professionals (ATPs) and 1,000+ service technicians, providing comprehensive clinical expertise and nationwide support. Through its portfolio of brands including Numotion Medical Supplies, SpinLife, SpinKids, CorLife, and Motion (in Canada), the company offers a complete spectrum of mobility solutions from complex rehab technology to urological supplies, speech solutions, and workers' compensation services. Numotion works closely with clinicians, therapists, and healthcare providers while maintaining partnerships with every major CRT manufacturer in the industry and agreements with over 3,300 health plans.