Rehabilitation Specialist

Position Summary

Santa Maria Full Service Partnership (FSP) program is designed to engage adults with severe and persistent mental illness and provide treatment, rehabilitation and social services in the community where they live, instead of a hospital or clinical setting. The SM FSP team provides psychiatric treatment and rehabilitation services directly with a “whatever it takes” approach. The Rehabilitation Specialist will have responsibility for supporting each client's recovery process, helping individuals to restore competencies and gain successes in the major areas of community living using a trauma informed approach.

Responsibilities and Duties

• Participate in the completion of client-centered comprehensive assessment of psychiatric history, mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living and family structure and relationships.
• Supports and assists clients of mental health services in a social rehabilitation setting offering social support, skills training, recreation activities, employment development, and assistance with independent living skills.
• Functions as a role model to clients with regard to rehabilitation and recovery, communication skills and work behavior.
• Participate in daily staff organizational meetings and treatment planning review meetings.
• Document all contact with clients in a timely manner. Complete program paperwork such as individual client files, evaluating and charting client progress, service plans, admission/discharge paperwork, Medi-Cal billing, and time sheets.
• Be responsible for learning and becoming proficient with Smart Care and Microsoft suite. Will use Microsoft teams daily as a way to log contacts with clients and communicate with the other team members.
• Medi-Cal billing provides a critical portion of funding for this program. You are expected to reach documentation and billing goals as set by Team Leader and Director.
• All direct service staff are expected to spend 50% of their work time in direct service and support of clients, unless otherwise assigned by your supervisor.
• Employees in this position are required to participate in a rotating on-call schedule as part of their regular job duties. This includes providing client support services during weekday after-hours and all weekend hours, in accordance with our program’s contractual obligations. Flexibility and reliability are essential. Employees must respond, sometimes in person, in accordance with our on-call policy.
• Will provide group rehabilitative services as well as one on one’s with clients.
• Will promote and support clients and their families with engaging with other TMHA programs including but not limited to the Wellness Centers, Family Services and the Central Coast Hotline.
• Under the direction of the Team Leader provide direct rehabilitative services to clients on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses.
• Assist clients in learning more about substance abuse and treatment options open to them such as A.A. and other support groups. Work with clients in identifying possible precursors that could lead to alcohol or drug abuse.
• Act as agency liaison by consulting, collaborating, and communicating with the Team Leader, Behavioral Wellness medication provider, Behavioral Wellness Outpatient clinic, and other treatment agencies to meet client and program objectives. This duty may include coordinating referrals and/or providing information to other agencies or treatment programs.
• The Rehabilitation Specialist will be responsible for a caseload. Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help clients obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements or housing subsidies; supported housing; money management services; and transportation.
• Promote, encourage and maintain trauma-informed practices in all services and activities. Practice and promote, both individually and in team meetings, TMHA’s Collaborative Communication Guidelines in order to facilitate clear, empathetic and person-centered communication.
• All other duties as assigned by SM FSP Team Leader and Directors.

Job Environment

• Daily and frequent documentation of client services on the computer.
• Services may be delivered to clients during a Monday through Sunday workweek; schedules will be developed in collaboration with all teammates and management staff to ensure maximum support for clients.
• Moderate, physical activity and frequent driving that will include the transportation of TMHA clients; may include moving or lifting up to 50 lbs.
• Involves moderate risks that require safety precautions and the risk of exposure to potentially intense situations.
• Possible intense situations related to confrontational or oppositional adults.