Report Quality Assurance Specialist

Position Summary

Report Quality Assurance personnel review applicable case information, testing ordered, and final reports generated to ensure all pieces are accurate and in accord, so that the information that is being provided to clients is of the highest quality.

Job Responsibilities

• Responsible for the release of test results/patient reports.
• Confirms all information being sent is accurate and presented properly on documentation before it is sent out to the requesting physician.
• Reviews all applicable case information to ensure necessary documents are present and all specimen information is correct.
• Performs review of reports for required Post QC requests from Evidence team.
• Competent in all requirements listed for Level I.
• Able to meet metric requirements for level with minimal errors
• Participates in weekly task rotation.
• Familiarity with issue resolution and troubleshooting problem cases.
• Willing to learn new tasks.
• Flexible and able to cover when needed.
• Demonstrates strong interpersonal skills.
• Participates in decision making for team.
• Other duties as assigned.

Required Qualifications

• High School diploma or equivalent
• Worked successfully as a Level I for a minimum of 1-2 years or display equivalent experience.
• Ability to work remotely and meet required performance metrics under limited supervision.
• Must have a quiet, dedicated workspace and access to high speed internet with a minimum of 100Mbps download speed.

Preferred Qualifications

• Previous data entry and/or laboratory experience.
• Experience working in a regulated environment (CLIA, NYS, CAP, FDA, ISO, etc.).

Physical Demands

• Must possess ability to sit, stand, and/or work at a computer for long periods of time.
• Visual acuity and analytical skill to distinguish fine detail; ability to pass a visual color discrimination test.

Other

• This position requires periodic travel and some evenings, weekends and/or holidays.