Summary

We are seeking a detail-oriented Research Assistant to support Benchling and related laboratory information systems by providing user assistance, compliance monitoring, data curation, documentation, training, testing, and cross-system coordination. The position ensures high data quality and regulatory compliance for legacy and active research records. This position will help users with access and workflow issues and drives adoption through documentation and training. It partners closely with Cell Core, QB, technicians, and IT/engineering to triage issues, validate fixes, and maintain synchronized records across Benchling, Dotmatics, and Limfinity.

Job description

The Role

We are seeking a detail-oriented Research Assistant to support Benchling and related laboratory information systems by providing user assistance, compliance monitoring, data curation, documentation, training, testing, and cross-system coordination. The position ensures high data quality and regulatory compliance for legacy and active research records. This position will help users with access and workflow issues and drives adoption through documentation and training. It partners closely with Cell Core, QB, technicians, and IT/engineering to triage issues, validate fixes, and maintain synchronized records across Benchling, Dotmatics, and Limfinity.

Key Responsibilities

User support: manage access/reactivation, respond to inquiries, maintain FAQ repository, capture enhancement requests.
Compliance monitoring: track empty containers, unregistered entities, unassigned samples, and location validation errors; support volume compliance reporting.
Training & adoption: produce release notes, deliver re-training and onboarding, promote best practices.
Documentation management: create and maintain user manuals and step-by-step guides; ensure version control and accessibility.
Feature testing: test new features/releases, document test plans/results, report defects, and validate fixes.
Record review & data curation: triage and correct legacy records, consult with scientists, update Dotmatics and other systems, and document decisions for traceability.
Intake & troubleshooting: assist with cell line registrations/expansions and manage approval workflows.
Tracking & data quality: report missing documentation, maintain master tracking file, and drive corrective actions.
Tools: extensive Microsoft Excel use; PowerPoint for stakeholder communications.
Collaboration: coordinate with Cell Core, QB, technicians, and stakeholders through meetings and status tracking.

Who You Are

Required: BS (or equivalent) in life sciences or related field; 2+ years supporting scientific workflows/data curation/compliance. Strong attention to detail and excellent communication. Excel and basic PowerPoint proficiency.

Preferred: experience with Benchling/LIMS/ELN, familiarity with lab workflows and compliance standards, user training and documentation experience, and basic understanding of validation and release processes.

Requirements

BS (or equivalent) in life sciences or related field
2+ years supporting scientific workflows/data curation/compliance
Strong attention to detail
Excellent communication
Excel proficiency
Basic PowerPoint proficiency
Experience with Benchling/LIMS/ELN
Familiarity with lab workflows and compliance standards
User training and documentation experience
Basic understanding of validation and release processes

Benefits

Medical, Dental & Vision
Short-term & Long-term Disability
Company Paid Life Insurance
401(k) Matching
Paid Time Off
Paid Holidays
Wellness Benefits
Transportation Benefits
Discretionary Annual Bonus
Flexible Work

Company overview

Evotec SE is a leading German drug discovery and development partnership company headquartered in Hamburg, Germany. Founded in 1993 by Nobel Laureate Manfred Eigen and other scientists, Evotec operates as a contract research organization (CRO) that collaborates with pharmaceutical companies, biotechs, academic institutions, and government agencies to advance therapeutic innovations. The company employs approximately 4,788 professionals worldwide and specializes in small molecule drug discovery across multiple therapeutic areas including oncology, neurological disorders, metabolic diseases, cardiovascular conditions, inflammation, pain, and respiratory diseases. Evotec's comprehensive service portfolio encompasses target identification and validation, hit identification, in vitro pharmacology, integrated CMC services, and proteomics. With facilities across Europe and the United States, the company has established long-term strategic alliances with major pharmaceutical partners including Bristol Myers Squibb, Bayer, Sanofi, Boehringer Ingelheim, and Eli Lilly. Evotec's innovative Pipeline Co-Creation model represents a flexible, multi-modality approach to drug development, leveraging data-driven disease understanding and AI technologies to accelerate the delivery of quality drug candidates.