Summary

Flourish Research is a leading multi-site clinical trial organization with a national footprint across the United States. Founded in 2021 and headquartered in Apex, North Carolina, the company operates as a fully integrated clinical trial organization that acquires and operates best-in-class research sites. With over 20 locations nationwide, Flourish Research specializes in three main therapeutic areas: Neuroscience (including Alzheimer's disease research), Infectious Diseases (with significant contributions to COVID-19 vaccine development), and Cardiovascular/Metabolic/Kidney disorders. The company provides comprehensive clinical trial services from Phase I to Phase IV studies, featuring early-phase inpatient units, AI-assisted patient recruitment, and site start-up support. Flourish Research is recognized for its commitment to patient diversity, high retention rates, and quality data delivery, having completed over 5,500 successful trials with 400,000 potential participants. The organization emphasizes physician-led research models and maintains strategic partnerships with pharmaceutical and biotech sponsors to accelerate the development of innovative treatments for unmet medical needs.

Job description

Pre-Visit Intelligence & Schedule Scrubbing

Review CCC clinic schedules weekly (at minimum) in advance of each physician's clinic day to identify patients who may qualify for active or upcoming trials
Use EHR crawlers to data-mine the CCC patient database for qualifying diagnoses, medications, labs, and demographics
Produce a prioritized candidate list for Drs. Hutchinson and Collins before each clinic day, flagged by study and qualification rationale
Maintain and update a tracking log of patients identified, approached, and converted

In-Practice Patient Engagement

Receive warm handoffs from physicians following in-room introductions to potential study candidates
Conduct brief, non-coercive study conversations with interested patients in a private setting within CCC
Walk interested patients next door to the Flourish Research Bowie site for a facility tour and/or extended discussion when appropriate
Represent research participation as a positive, patient-centered opportunity — never as a sales transaction
Document all patient interactions and disposition in Salesforce

Prescreening Support

Facilitate limited prescreening activities for patients who express interest, including: vital signs (blood pressure), point-of-care testing, medication history capture, and brief eligibility screening
Assist patients in completing informed consent for prescreening visits where applicable
Schedule formal prescreening or screening visits at Flourish Research Bowie in coordination with the research coordinator team
Communicate screening outcomes and patient disposition to the recruitment and clinical teams

Patient Education — Clinical Research Literacy

Serve as a frontline educator on what clinical research is, how trials work, and what participation involves — for patients who are curious, skeptical, or entirely unfamiliar
Proactively distribute site-approved educational materials in the CCC waiting area and exam rooms (brochures, FAQs, study-specific one-pagers)
Address common patient concerns directly: time commitment, safety, compensation, the difference between research and standard care
Build familiarity with the Flourish Research Bowie site across the broader CCC patient population, not only among patients currently flagged for a specific trial
Contribute to developing and refining patient-facing educational content in collaboration with the Site Director and research team

Relationship Management

Build and maintain trusted, ongoing relationships with CCC clinical staff, medical assistants, and front desk personnel to facilitate smooth referral flow
Serve as a visible, accessible point of contact for patients who have questions about research participation
Maintain awareness of all active protocols at Flourish Bowie to accurately represent study requirements and patient commitment

Requirements

High school diploma or equivalent required
2+ years of experience in a patient-facing healthcare, community health, or clinical research setting
Demonstrated ability to communicate complex medical or research information to lay audiences clearly and compassionately
Comfortable with electronic health record systems and digital scheduling tools
Strong organizational skills and attention to detail in documentation
Demonstrated discretion and professionalism in handling Protected Health Information (HIPAA compliance required)

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) with employer match
Tuition reimbursement
Parental leave
Employee referral program
Employee assistance program
Life insurance
Disability insurance
Paid time off

Company overview

Flourish Research is a leading multi-site clinical trial organization with a national footprint across the United States. Founded in 2021 and headquartered in Apex, North Carolina, the company operates as a fully integrated clinical trial organization that acquires and operates best-in-class research sites. With over 20 locations nationwide, Flourish Research specializes in three main therapeutic areas: Neuroscience (including Alzheimer's disease research), Infectious Diseases (with significant contributions to COVID-19 vaccine development), and Cardiovascular/Metabolic/Kidney disorders. The company provides comprehensive clinical trial services from Phase I to Phase IV studies, featuring early-phase inpatient units, AI-assisted patient recruitment, and site start-up support. Flourish Research is recognized for its commitment to patient diversity, high retention rates, and quality data delivery, having completed over 5,500 successful trials with 400,000 potential participants. The organization emphasizes physician-led research models and maintains strategic partnerships with pharmaceutical and biotech sponsors to accelerate the development of innovative treatments for unmet medical needs.