Research & Development Field Account Manager Strategic Accounts - Remote, NJ or PA
Sartorius
Summary
As our Research & Development Field Account Manager Strategic Accounts, you will build trusted relationships within key strategic accounts, create early visibility into emerging molecule programs, and support the adoption of technologies that enable scientific progress. This field-based position supports strategic customer accounts and is remotely based in New Jersey or Pennsylvania, offering the opportunity to work closely with leading biopharma organizations while contributing to better health for more people.
Job description
Grow with us – Your Responsibilities
- Build sustained relationships with scientific and managerial stakeholders across Strategic Account R&D sites to increase access, trust, and visibility into molecule programs, discovery activities, and R&D process decisions
- Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
- Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements into defined use cases and aligning appropriate Business Unit technical experts to support validation activities across new molecules, processes, and modalities
- Drive validation of selected technologies through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities, while documenting outcomes and readiness signals that support progression toward pilot, clinical, or manufacturing adoption
- Support pilot and clinical-phase (Phase I-III) process and product trials by enabling process optimization, validation activities, and manufacturing readiness in collaboration with Product Development, Tech Transfer, and CMO partners
- Monitor the evolving process landscape within assigned accounts by identifying new processes, transfers, and modalities and proactively highlighting footprint changes, risks, and business implications to relevant internal stakeholders
- Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams
What will convince us
- Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
- 3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
- Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
- Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
- Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
- Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
- Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
- Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment
- Travel required to visit customer sites within the US and potential for international travel for business meetings.
Requirements
- Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
- 3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
- Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
- Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
- Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
- Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
- Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
- Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment
- Travel required to visit customer sites within the US and potential for international travel for business meetings.
Benefits
- Mentoring
- Leadership programs
- Paid vacation
- Sick time
- Corporate holidays
- Community service day
- Flexible work schedules
- Medical plans
- Dental
- Vision
- EAP
- 401(k) Matching
- HSA
- FSA
- Transportation commuter account
- Basic life insurance
- AD&D
- Family planning
- Women's health
- Health advocate
- Supplemental life insurance
- Legal services
- LTD
- STD
- Critical illness insurance
- Student loan tuition refinance service
Company overview
Sartorius AG is a leading international partner for life sciences research and the biopharmaceutical industry, headquartered in Göttingen, Germany. Founded in 1870, the company operates through two main divisions: Lab Products & Services and Bioprocess Solutions. The Lab Products & Services division provides innovative laboratory instruments, consumables, and bioanalytics solutions for pharmaceutical, biopharmaceutical, and academic research laboratories, holding market leadership positions in laboratory balances, pipettes, and lab consumables. The Bioprocess Solutions division offers a comprehensive portfolio of single-use technologies covering all steps in biopharmaceutical production, including filtration, fermentation, cell cultivation, and fluid management systems. With over 13,500 employees across more than 60 locations worldwide, Sartorius generated approximately €3.4 billion in sales revenue in 2024. The company serves pharmaceutical and biotechnology companies, academic research facilities, and quality control laboratories, helping accelerate drug discovery and manufacturing processes while maintaining a strong focus on innovation through strategic acquisitions of complementary technologies.