Resident Counselor - Behavioral Care Center
Mental Health Cooperative
Summary
Assist consumers with on-site problem solving, development and implementation of plans to meet immediate and/or long-term needs while in emergency psychiatric services.
Job description
Position Responsibilities
- Actively engage consumers during his/her stay to effectively intervene and problem-solve during a crisis episode.
- Maintain continuous and consistent contact with consumers while admitted to Treatment programs.
- Complete all required paperwork by the end of each shift.
- When appropriate, advocate for consumer’s needs: (a) Social Security benefits, representative payee, financial assistance; (b) TennCare; (c) Food Stamps; (d) Housing; (e) Set appropriate appointments, i.e., psychiatric, medical, dental, therapy; (f) Assist consumer in referrals to alcohol and other drug treatment, and (g) Transportation.
- Assist consumers in understanding their psychiatric diagnosis and medication.
- Communicate with and support consumers during his/her crisis episode to seek resolution to his/her crisis and reintegrate into his/her primary support systems.
- Maintain a safe therapeutic environment free of sharps and other potentially harmful objects.
- Search personal belongings of each consumer entering Treatment programs.
- Discuss precipitating events and possible alternatives with each consumer.
- Monitor consumer’s behavior, level of cooperation, and ability to remain safe while in Treatment programs.
- Assist consumer with finding community resources.
- Facilitate consumer groups as needed.
- Complete regular safety checks on each consumer.
- Use de-escalation skills with consumers to avoid any potential problems.
- Provide consumers with needed supplies (food, toiletries, etc).
- Participate in cross-training in all EPS Treatment programs.
- Work collaboratively with MCRT staff.
- Make Customer Service a priority with internal and external customers.
- Communicate effectively with staff, supervisors, and consumers.
- Demonstrate proficiency in taking vital signs.
- Assist nursing with UDS, obtaining and interpretation.
- Assists with organizing supplies as needed.
- Maintain flexibility in the workplace.
- Attend team meetings, supervision, and training as required.
- Reports all maintenance/facility issues to Supervisor.
- Follow Universal Precautions policies and procedures.
Requirements
- Bachelor’s degree in a health-related field of counseling, psychology, or social work.
- Valid Tennessee Driver’s License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
Benefits
- Medical Insurance
- Prescription Drug Coverage
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer Insurance
- Accident Insurance
- Critical Illness Insurance
- 403b Retirement Plan
- Calm App
- Gym membership discounts
Company overview
Mental Health Cooperative is a comprehensive behavioral health services organization dedicated to providing integrated mental health care and support services to communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering accessible, high-quality care through a range of therapeutic interventions and community-based programs. The cooperative model emphasizes collaborative care approaches that address the diverse needs of individuals with mental health conditions, substance use disorders, and co-occurring challenges. Their services typically include outpatient counseling, crisis intervention, case management, psychiatric care, and community support programs designed to promote recovery and wellness. Operating with a patient-centered philosophy, Mental Health Cooperative works to reduce barriers to mental health treatment and improve overall community mental health outcomes through evidence-based practices and compassionate care delivery. The organization plays a vital role in the mental health ecosystem by providing essential services that support individuals in achieving stability, independence, and improved quality of life.