Residential Care Technician

Our Concord inpatient facility houses 31 clients who receive specialized and personal care from our staff. Our newly remodeled location offers amenities to both our clients and staff.

Duties and Responsibilities

The Residential Care Technician is responsible for providing high-quality patient care, supporting medical and behavioral needs, and maintaining a safe therapeutic environment. This role oversees client health monitoring, documentation, ADL assistance, transportation, and medication observation.

Essential Functions

• Provide direct client care that promotes safety, respect, and therapeutic engagement.
• Observe clients' physical and emotional condition and promptly report any concerns to clinical or supervisory staff.
• Assist clients with activities of daily living (ADLs), including mobility, toileting, bathing, and meals, as needed.
• Take and document vital signs, complete wellness checks, and record observations according to program procedures.
• Observe and document client self-administration of medications in accordance with program and regulatory requirements.
• Respond appropriately to behavioral health or medical crises and follow established intervention protocols.
• Prepare and maintain client rooms and common areas to ensure a safe and supportive living environment. Support meal service and ensure dietary needs and restrictions are followed.
• Provide safe transportation for clients to program activities, appointments, and other approved outings.
• Maintain vehicle cleanliness, safety, and readiness for transport.
• Assist with general facility upkeep and environmental services as needed.
• Support the admissions process, including intake support and documenting client belongings and inventories.
• Participate in and help facilitate groups, activities, and treatment programming as directed by clinical staff.

Qualifications

• Strong written and verbal communication skills; ability to interact with clients, staff, regulators, and community partners.
• Proficient ability to read and interpret simple instructions and diagrams.
• Excellent problem-solving skills with the ability to think outside of the box to resolve problems.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Suite or related software.

Work Environment

• Primarily indoor environment with occasional outdoor work performed in a residential or outpatient treatment setting.
• May be exposed to individuals experiencing emotional distress or behavioral challenges.
• May work in close proximity to staff and clients.
• Noise level is typically moderate.

Physical Demands

• Frequent standing, walking, bending, and reaching throughout the day.
• Must be able to lift, carry, and move objects up to 25 pounds regularly, and occasionally up to 40 pounds.
• Must have adequate visual acuity to read labels, and written instructions, and sufficient hearing to communicate effectively in a treatment environment.

Travel Required

Moderate travel for outings, pharmacies, between facilities, external trainings or meeting; must be able to drive or otherwise travel between locations during regular work hours.