
Residential Counselor (Mental Health Services)
Vinfen
Summary
As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. You will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by building independence skills or increasing each person's quality of life.
Job description
Overview
As an ACCS Residential Counselor, you will provide direct support to people with psychiatric conditions in a residential Group Living Environment designed to foster independence. You will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by building independence skills or increasing each person's quality of life.
Duties include administering medication under the Medication Administration Plan (MAP) and assisting people with activities of daily living, such as household chores and cooking. You will work alongside the Clinical Program Director to implement recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based treatment plans.
Job Duties and Responsibilities
- Help orient persons served (PS) who are new to the residence
- Collaborate with Integrated Team members to address needs of PS; implement PS Treatment Plan interventions as directed by Team LPHA Clinician
- Perform day-to-day assignments as directed by the Program Director
- Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent and strengths-based approaches with PS
- Adhere to safety, maintenance, Human Rights and other operational policies and procedures
- Comply with physical site licensing standards and regulations
- Store, administer, document and dispose of PS medication consistent with MAP requirements, funding source regulations and company policy; teach PS medication management
- Create opportunities for PS to participate in the smooth operation of the residence, including meal preparation and physical site maintenance
- Encourage social interaction between residents and help create a collaborative environment where PS, family, friends, and others are welcome, respected and valued; serve as a resource for neighbors
- Help PS prepare meals
- Act as an advocate for PS
- Participate in trainings; attend supervision and staff meetings as requested
- Assist with the orientation of new staff
- Complete all required documentation
- Contribute to program's quality improvement goals and objectives
- Help PS use crisis intervention techniques when necessary; access on-call back up when needed
- Support the provision of evidence-based practices including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety and Cognitive Behavioral interventions
- Complete incident documentation as needed
- Perform physical site maintenance activities following maintenance schedule
- Perform other related duties, as assigned
Qualifications
A high school diploma or equivalent is required. Associate's degree in a human services discipline preferred. Prior experience working in a human services setting strongly preferred. Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.
Must be at least 21 years of age and have held a valid US driver's license for at least 6 months and should be able to pass a CORI, driving record, employment reference check as well as a multi-state background check. Must be able to become CPR and First Aid certified within two weeks of hire and become MAP certified within 150 days of hire.
Knowledge and Skills
- Strong commitment to the right and ability of PS to live, work, have meaningful relationships and receive the resources and supports needed in their community of choice
- Skills and competence to establish supportive trusting relationships with PS, families and neighbors
- Sensitivity to the cultural, religious, ethnic, disability and gender issues
- Ability to balance competing priorities
- Ability to make independent judgments and decisions
- Ability to work in a professional and confidential capacity
- Knowledge of personal computer applications and equipment
Driving Requirements
Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
Physical Effort
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment. Ability to assist PS with tasks of daily living. Ability to speak, hear, and communicate with PS, staff, and external representatives.
Requirements
- High school diploma or equivalent required
- Associate's degree in a human services discipline preferred
- Prior experience working in a human services setting strongly preferred
- One to two years of job-specific experience in human services field preferred
- Must be at least 21 years of age
- Must have held a valid US driver's license for at least 6 months
- Must pass CORI, driving record, employment reference check, and multi-state background check
- Must become CPR and First Aid certified within two weeks of hire
- Must become MAP certified within 150 days of hire
- Ability to establish supportive trusting relationships with PS, families and neighbors
- Sensitivity to cultural, religious, ethnic, disability and gender issues
- Ability to balance competing priorities
- Ability to make independent judgments and decisions
- Ability to work in a professional and confidential capacity
- Knowledge of personal computer applications and equipment
- Ability to lift at least 25 pounds
- Bilingual/bicultural applicants preferred
- Applicants with lived experience of psychiatric conditions preferred
Benefits
- Employer-funded retirement plan
- 403(b) plan
- Medical, Dental & Vision
- Employer medical contribution
- Life & AD&D Insurance
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- Flexible Spending Accounts
- Voluntary Life & Accident Insurance
- 15 days Vacation
- 11 Paid Holidays
- 10 Sick Days
- 3 Personal Days
- Educational Assistance
- Employee Referral Bonus
- Discounted YMCA memberships
- Discounted movie tickets
Company overview
Vinfen is a leading nonprofit health and human services organization established in 1977, specializing in community-based mental health care and disability services. Headquartered in Cambridge, Massachusetts, Vinfen operates over 200 locations across Massachusetts and Connecticut, serving more than 3,500 individuals annually. The organization provides comprehensive services for people with psychiatric conditions, intellectual and developmental disabilities, acquired brain injuries, autism, and behavioral health challenges. Their evidence-based programs include residential supports, clinical outreach, employment services, day habilitation programs, clubhouses, and crisis intervention services. Vinfen employs approximately 2,600-3,300 dedicated professionals who deliver person-centered care through innovative service models. The organization operates Community Behavioral Health Centers offering 24/7 crisis intervention, outpatient therapy, and medication management. With annual revenues exceeding $250 million, Vinfen is recognized as one of the largest nonprofit employers in Massachusetts and has received numerous awards for excellence in health and human services, including recognition as a Top Place to Work by The Boston Globe.