Residential Program Director I

Overview

As a Program Director I (PD) you will oversee the operational, financial and administrative operations of group homes designed to meet the needs of adults living with intellectual and developmental disabilities or acquired brain injuries. The PD will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual Service Plans (ISP) and Program Specific Treatment Plans (PTSP). Additionally, the PD will supervise program staff and ensure that contract specifications and program regulations are followed.

Job Duties and Responsibilities

• Directs and manages the activities of program staff; hires staff appropriate to the position and utilizes staff to optimize effort and achieve operational and financial goals.
• Manages staff performance: provides direction, training, and coaching; implements recognition and rewards programs; conducts performance planning and review sessions; provides guidance on career development; responsible for counseling and corrective action programs.
• Ensures timely, professional intake of prospective persons served; arranges and performs intake procedures and conducts initial assessment of appropriateness for program.
• Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques; assists managers in completing comprehensive assessments; participates in internal and external treatment/support planning meetings.
• Ensures research into housing and subsidy opportunities for referred individuals; provides assistance with all elements of the application process and follows through with requirements and documentation.
• Provides outreach and creates environments in which family, friends, and established relationships of the person served can be fostered.
• Provides problem resolution for staff and persons served.
• Fosters teamwork and leadership in work groups.
• Provides staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assists in the development of, and manages adherence to, program budgets.
• Ensures collection of program fees and service delivery data.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities as requested.
• Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensures plans and corrective actions are implemented and reported.
• Responds to internal and external data collection and reporting requests.
• Ensures program quality and achievement of goals and objectives, as well as managing quality improvements.
• Provides on-call back up and on-site support and intervention when necessary; stores, administers, documents, and disposes of medication consistent with MAP requirements, funding source regulations, and Company policy; ensures program compliance with Vinfen MAP protocols.
• Maintains and enhances staff's knowledge of human services issues, trends, and techniques.
• Ensures maintenance and safety of physical sites.
• Performs other related duties as required.

Knowledge and Skills

• Knowledge of human services relative to current assignment
• Knowledge of operations management procedures and practices
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies and service providers
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of crisis intervention techniques
• Knowledge of decision-making processes and ability to communicate same
• Ability to provide leadership and team management to staff
• Ability to balance many competing priorities
• Ability to make independent judgments and decisions
• Ability to work in a professional and confidential capacity
• Knowledge of personal computer applications and equipment
• Knowledge of financial management practices in human service organizations
• Knowledge of documentation requirements

Typical Requirements

A minimum of three years' experience in progressively responsible human services functions, of which two years have been in a supervisory capacity. Experience working with individuals with brain injury preferred.

Preferred / Required Education

A high school diploma or equivalent is required. In some cases, experience may be substituted for academic training.

Driving Requirements

Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.

Physical Effort

Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.

Required Certifications

• CPR is required within two weeks of hire
• First Aid is required within two weeks of hire
• MAP is required within 150 days of hire
• Safety Care is required within 90 days of hire
• NET
• May be asked to obtain CBIS certification (Certified Brain Injury Specialist)
• Other training, as assigned