Retail Media Strategy & Activation Manager
Alcon
Summary
As a Retail Media Strategy & Activation Manager supporting US Vision Care Marketing-OTC team, you will be trusted to serve as a key cross-functional partner within Alcon OTC's Connected Commerce organization, helping connect retail media investments to broader brand objectives. Reporting to the Sr. Manager, Connected Commerce, this role will work closely with Sales, Sales Strategy, Brand Marketing, agency partners, and retail media account executives to develop and execute media plans that support brand priorities and retailer growth strategies.
Job description
In this role, a typical day will include:
- Partner with Brand Marketing, Sales, Sales Strategy, and agency teams to develop retail media plans that support commercial priorities and retailer growth objectives.
- Translate Joint Business Planning priorities, promotional calendars, product launches, and retailer initiatives into actionable media recommendations.
- Serve as a key liaison between internal stakeholders and agency partners to ensure retail media investments are aligned with business objectives and executed effectively.
- Collaborate with retail media account partners to identify opportunities for growth, innovation, and improved performance.
- Lead the development of a robust retail media experimentation framework that establishes best practices for testing, measurement, learning, and continuous optimization.
- Monitor campaign performance and business results, synthesizing insights into clear recommendations for Sales, Brand, and Connected Commerce leadership.
- Partners with Connected Commerce, Content, and Brand teams to ensure product content, digital shelf assets, and commerce experiences are optimized to maximize retail media performance and conversion.
- Prioritize opportunities presented by retail media groups and agency partners through a disciplined assessment framework, recommending investments based on strategic alignment, expected performance, scalability, measurement rigor, and business impact.
- Evaluate media effectiveness against key business KPIs, including sales growth, market share, return on ad spend, traffic, conversion, share of search, new-to-brand, and incrementality metrics.
- Lead performance reviews with agency partners and internal stakeholders, driving optimization plans and accountability against objectives.
- Provide a retail media point of view and strategic recommendations during brand planning, customer planning, and retailer-specific business reviews.
- Support investment decision-making through analysis of historical performance, retailer opportunities, competitive activity, and shopper behavior.
- Partner with Analytics teams to develop measurement approaches and learning agendas that improve understanding of media impact on business outcomes.
- Establish and document retail media best practices, playbooks, testing methodologies, and learning agendas to improve organizational capability and drive scalable growth.
- Foster strong relationships across Marketing, Sales, Sales Strategy, Finance, agencies, and retailer partners to ensure alignment and effective collaboration.
- Stay informed on emerging retail media capabilities, AI-enabled advertising solutions, retailer offerings, and industry trends, bringing recommendations to the organization.
What Success Looks Like
- Brand teams rely on the role for a clear retail media point of view, actionable insights, and scalable best practices that elevate omnichannel marketing effectiveness.
- Sales teams view the role as a trusted advisor who helps connect media investments to customer and business objectives.
- Agency partners operate with clarity, accountability, and strong alignment to commercial priorities.
- Retail media programs are effectively aligned to Joint Business Plans and retailer growth strategies.
- Performance insights lead to implementable business recommendations and measurable improvements in investment effectiveness.
- Strong collaboration exists across Connected Commerce, Sales, Brand Marketing, and external partners.
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs. Assoc.+9 yrs.; M.S.+2 yrs.; PhD+0 yrs.)
- The ability to fluently read, write, understand, and communicate in English
- 5 Years of Relevant Experience
PREFERRED SKILLS & EXPERIENCE:
- Experience across media planning & activation, esp. retail media, shopper marketing, CPG or OTC brand management, or related disciplines.
- Experience working directly with sales organizations, customer teams, or commercial planning functions.
- Proven ability to manage and influence cross-functional relationships across multiple stakeholders.
- Experience collaborating with media planning and buying agencies to develop and optimize campaigns.
- Strong understanding of retailer ecosystems, customer planning processes, and omnichannel commerce strategies.
- Demonstrated capability in retail media strategy, performance marketing, and measurement, with the proficiency to translate insights into actionable business recommendations.
- Ability to connect media performance metrics to broader business outcomes and commercial objectives.
- Strong communication and presentation skills, with experience delivering recommendations to senior stakeholders.
- Experience navigating matrixed organizations and managing competing priorities.
Requirements
- Bachelor’s Degree or Equivalent years of directly related experience
- The ability to fluently read, write, understand, and communicate in English
- 5 Years of Relevant Experience
Benefits
- Health insurance
- Life insurance
- Retirement plan
- Flexible time off
- PTO for hourly associates
Company overview
Alcon Inc. is the global leader in eye care, dedicated to helping people see brilliantly. Founded in 1945 as a small pharmacy in Fort Worth, Texas, the company has grown into the world's largest eye care device company with complementary businesses in Surgical and Vision Care. As a Swiss-American multinational corporation headquartered in Geneva, Switzerland with major operations in Fort Worth, Texas, Alcon operates in 60 countries and serves patients in over 140 countries. The company's Surgical segment focuses on ophthalmic products for cataract surgery, vitreoretinal surgery, refractive laser surgery, and glaucoma surgery, including implantables, consumables, and surgical equipment. The Vision Care segment comprises daily disposable, reusable, and color-enhancing contact lenses, along with a comprehensive portfolio of ocular health products for dry eye, contact lens care, and ocular allergies. With over 75 years of heritage, Alcon has a long history of industry firsts and makes substantial annual investments in research and development to meet evolving customer needs and advance patient care. The company became an independent publicly-traded entity in 2019 after spinning off from Novartis.