Revenue Systems Analyst
Guardant Health
Summary
As a Revenue Management Systems Analyst, you will be responsible for supporting and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall efficiency. You'll work closely with cross-functional teams to identify areas for improvement, implement system enhancements, and provide support to end users.
Job description
Essential Duties and Responsibilities
- Manage configurations of billing systems, ensuring accurate and efficient billing processes
- Collaborate with stakeholders to identify system enhancement opportunities and implement improvements
- Provide technical support to end users, troubleshoot issues, and resolve billing discrepancies
- Optimize processes and workflows to streamline billing operations
- Conduct system updates and implement new features including testing as needed
- Train and educate team members on system functionalities and best practices including documentation
- Analyze data and generate reports to monitor system performance and identify trends or issues
- Stay up to date with billing industry trends and best practices in billing systems and processes
- Ensure compliance with regulatory requirements and company policies
- Manage user permissions and access
- Partner with cross-functional teams to align process improvements with broader business and system initiatives
- Collaborate with the software team to strategize, drive enhancements and platform integrations leading to improvement in operational efficiencies
- Develop process maps and workflow diagrams of business operations and system platforms to improve interoperability and efficiency
- Identify and implement automation opportunities to reduce manual effort and streamline billing operations
Essential Qualifications
- Bachelor's degree
- 5+ years of experience in process improvement, systems administration or similar role
- Proven track record of project execution related to performance improvement
- Solid understanding of insurance billing processes and regulations
- Strong analytical and problem-solving skills
- Attention to detail and a high level of accuracy
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a cross-functional environment
- Experienced with Excel (statistical functions), data visualization tools (example of tools: Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
- Experience with Microsoft Power Automate, UiPath, or Robotic Process Automation (RPA) a plus
- Experience with Telcor billing system is highly preferred
Requirements
- Bachelor's degree
- 5+ years of experience in process improvement, systems administration or similar role
- Proven track record of project execution related to performance improvement
- Solid understanding of insurance billing processes and regulations
- Strong analytical and problem-solving skills
- Attention to detail and a high level of accuracy
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a cross-functional environment
- Experienced with Excel (statistical functions), data visualization tools (Power BI, SFDC, Tableau), and capable of presenting data to senior leadership
- Experience with Microsoft Power Automate, UiPath, or Robotic Process Automation (RPA) a plus
- Experience with Telcor billing system is highly preferred
Benefits
- Hybrid Work Model
- Medical, Dental & Vision
- 401(k)
- Bonus
- Equity
Company overview
Guardant Health, Inc. is a leading precision oncology company headquartered in Palo Alto, California, focused on transforming cancer care through advanced blood and tissue testing technologies. Founded in 2012 by Helmy Eltoukhy and AmirAli Talasaz, who serve as co-CEOs, the company specializes in liquid biopsy tests that detect cancer from circulating tumor DNA in blood samples. Guardant Health's flagship product, Guardant360, was the first comprehensive liquid biopsy test approved by the FDA for tumor mutation profiling and companion diagnostics in non-small cell lung cancer. The company has expanded its portfolio to include Guardant Reveal for residual disease monitoring, Guardant360 TissueNext tissue testing, and Shield, the first FDA-approved blood test for colorectal cancer screening. Guardant Health operates globally with approximately 1,999 employees and generates revenue from precision oncology testing services for clinical and biopharmaceutical customers, as well as development services and technology licensing. The company's innovative approach enables earlier cancer detection, treatment selection, and monitoring, helping to improve patient outcomes across all stages of cancer care.