Risk Management Coordinator
ServiceNet
Summary
ServiceNet is seeking a Risk Management Coordinator to help create safer services and workplaces through incident review, risk prevention, health and safety, and emergency preparedness. Reporting to the Chief Quality Officer, you'll coordinate risk management efforts across ServiceNet. You'll work closely with Quality & Compliance Business Partners, the Property Department, and program leaders to identify concerns, investigate incidents, and turn findings into practical improvements.
Job description
Summary
ServiceNet is seeking a Risk Management Coordinator to help create safer services and workplaces through incident review, risk prevention, health and safety, and emergency preparedness. Reporting to the Chief Quality Officer, you'll coordinate risk management efforts across ServiceNet. You'll work closely with Quality & Compliance Business Partners, the Property Department, and program leaders to identify concerns, investigate incidents, and turn findings into practical improvements.
Review Incidents & Coordinate Investigations
- Review significant incidents, identify reporting gaps, and analyze trends to strengthen prevention
- Conduct or coordinate assigned investigations, document findings, and support root cause analysis and follow-up
Strengthen Health, Safety & Emergency Preparedness
- Coordinate property inspections, environmental audits, and insurance company site surveys
- Track recommendations and corrective actions through completion
- Coordinate emergency drills and plan reviews for administrative buildings and monitor preparedness across service areas
Support Risk Prevention & Compliance
- Help develop and monitor ServiceNet's Risk Management Plan
- Participate in insurer meetings to identify risks and prevention strategies
- Maintain risk and safety documentation, support accreditation readiness, and prepare reports for leadership
Promote Learning & Collaboration
- Lead or co-lead the Health & Safety Committee
- Provide safety education and share lessons learned with staff and program leaders
- Work across departments to strengthen safety practices and prevent future incidents
Requirements
- Bachelor's degree in public health, safety management, risk management, human services, social work, or a related field
- At least five years of progressive experience in risk management or safety within human services, healthcare, or a related field
- Familiarity with CARF, DDS, DMH, and OSHA requirements
- Experience with incident analysis, safety systems, and loss prevention
- Strong organizational, analytical, and communication skills
- Ability to maintain clear records, manage multiple priorities, and follow action items through completion
- Ability to build collaborative relationships and coordinate work across departments
- Sound judgment and commitment to confidentiality, professionalism, and accountability
- Master's degree or equivalent experience preferred
Benefits
- Health Insurance
- Paid Time Off
- Signing Bonus
- Training & Development
- Vision Insurance
- 401(k)
- 401(k) Matching
- Dental Insurance
- Tuition Assistance
- Paid Vacation
- Sick Days
- Holidays
- Personal Days
- 403(b) Retirement Plan
- Life Insurance
- Disability Insurance
- Employee Assistance Program
- Tuition Remission
- PSLF Eligibility
Company overview
ServiceNet is a comprehensive mental health care organization that provides a wide range of behavioral health and human services to individuals and communities. As a healthcare provider specializing in mental health services, ServiceNet offers clinical treatment programs, community-based support services, and residential care for people facing mental health challenges, developmental disabilities, and substance use disorders. The organization operates multiple service locations and programs designed to support recovery, promote wellness, and enhance quality of life for clients across different age groups and backgrounds. ServiceNet's approach integrates evidence-based practices with compassionate care, focusing on holistic treatment that addresses both mental health needs and overall well-being. The organization plays a vital role in the mental health care ecosystem by providing accessible services, crisis intervention, and ongoing support to help individuals achieve stability and improved functioning in their daily lives.