Risk Management Manager
UHS
Summary
Under the direction of the Director of Risk Management, the Manager of Risk Management is a key member of the SWHS leadership team and will be responsible for leading our hospital's Patient Safety-Risk Management Plan. This position will ensure that a framework is established and utilized to lead risk management programs that are proven to deliver tangible operational and strategic business value, supports a Just Culture, and promotes exceptional patient-centered care.
Job description
Key Responsibilities
- Support the development, implementation, and ongoing evaluation of the Patient Safety and Risk Management Program, including annual review of goals, objectives, and patient safety initiatives.
- Partner with senior leadership to identify, assess, and mitigate organizational risks, ensuring effective corrective action plans are developed and monitored.
- Coordinate and manage the incident reporting process, ensuring events are thoroughly investigated, documented, trended, and resolved in a timely manner.
- Analyze patient safety events, near misses, sentinel events, and adverse occurrences to identify trends and implement risk reduction strategies.
- Prepare and present risk management and patient safety reports to various committees, including Fall Prevention, Pressure Injury Prevention, Medication Safety, and Environment of Care (EOC).
- Serve as a key resource to leadership on risk assessment, liability exposure, patient safety, and regulatory compliance matters.
- Investigate serious incidents and critical events, collaborating with corporate risk management and executive leadership to ensure appropriate follow-up and resolution.
- Coordinate claims management activities, including gathering documentation, responding to legal requests, maintaining case files, and supporting depositions, mediations, and litigation proceedings.
- Ensure timely and accurate reporting of adverse events, critical incidents, and regulatory notifications in accordance with organizational and corporate requirements.
- Assist with accreditation readiness, regulatory surveys, and compliance activities, serving as a liaison with accrediting and regulatory agencies.
- Support leaders in developing plans of correction and implementing sustainable process improvements to address identified deficiencies.
- Collaborate with education and operational departments to develop and deliver training on patient safety, risk management, regulatory compliance, and best practices.
- Promote a culture of safety by driving initiatives that reduce risk, improve quality outcomes, and enhance the patient care experience.
- Maintain current knowledge of healthcare regulations, accreditation standards, and risk management best practices to support organizational compliance and continuous improvement.
Requirements
- Bachelor's degree from an accredited College or University in related field.
- Three (3) to five (5) years of experience in healthcare risk management.
- Minimum 3 years leadership experience in related field required, acute care experience.
- In-depth knowledge of risk management processes including risk identification, risk reduction, mitigation, claims management, and contract review.
- Knowledge of the Joint Commission Standards, Centers of Medicare Conditions of Participation, California acute care regulations, and the functions of the California Department of Public Health.
- Ability to respond and develop plans of correction/evidence to regulatory agencies preferred.
Benefits
- Tuition Assistance
- Student Loan Repayment
- Career development opportunities
- HealthStream online learning
- Competitive Compensation
- Generous Paid Time Off
- Medical, Dental, Vision Plans
- Prescription Drug Plans
- 401(k) with company match
- Discounted stock plan
- Pet Insurance
- SoFi Student Loan Refinancing
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.