RMA Associate
Danaher Corporation
Summary
The RMA Associate is responsible for providing administrative support for the customer returns processing function, placing and maintaining customer returns, providing information on stock availability, creating and maintaining department and product files, and creating correspondence.
Job description
In this role, you will have the opportunity to:
- Verify that products returned match products listed on return merchandise authorization (RMA)
- Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.
- Enter service order for Service department
- Inspect, repack, restock unused product
- Able to work with biohazard products
Requirements
- High School diploma or GED is required
- Must have strong computer skills and successful experience working with spreadsheets, word processors, and database programs
- Experience in using ERP systems for receiving RMAs
- Ability to read and understand general correspondence, periodicals, and procedures
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.