RN Case Manager - FT - Days - MMA
Memorial Healthcare System
Summary
Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance. Ensures that patient care services are delivered in a manner that balances quality of care with efficiency, cost-containment and compliance with regulatory requirements.
Job description
Summary
Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance. Ensures that patient care services are delivered in a manner that balances quality of care with efficiency, cost-containment and compliance with regulatory requirements.
Responsibilities
- Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge.
- Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payors regarding care.
- May perform chart review to identify actual or potential issues which may include service delivery, patient outcomes and satisfaction, compliance, cost, and/or reimbursement.
- Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources. Provides discharge education and resource referrals to patients.
- May collect and assess data to identify quality trends or actual sources of risk to patients and employees. Collaborates with multidisciplinary team and committees with respect to quality outcomes.
Competencies
Accountability, analysis and decision making, clinical policies and standards, customer service, discharge planning clinical effectiveness, patient and family centered care, responding to change, standards of behavior, team work.
Additional Job Information
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: None.
Requirements
- Graduate of an accredited Registered/Professional Nursing Program or MSW degree
- Registered Nurse License - State of Florida (FL)
- Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate
- BLS American Heart Association certification required upon hire
- AHCA Background Screening - State of Florida
- Critical thinking skills and decisive judgment
- Ability to work with minimal supervision
- Ability to work in a stressful environment
Company overview
Memorial Healthcare System is one of the largest not-for-profit healthcare systems in the United States, headquartered in Hollywood, Florida. Founded in 1953, the organization operates six major hospitals including Memorial Regional Hospital, Memorial Hospital West, Memorial Hospital Miramar, Memorial Hospital Pembroke, and the renowned Joe DiMaggio Children's Hospital. With approximately 17,000 employees, Memorial Healthcare System provides a comprehensive continuum of care ranging from primary care services to advanced tertiary and quaternary programs such as adult and pediatric cardiac transplant, bone marrow transplant, trauma care, and intensive care services. The system has earned numerous prestigious awards including recognition as a Florida Cancer Center of Excellence, U.S. News and World Report Best Hospitals for Rehabilitation, and Great Place to Work certification. Memorial Healthcare System is committed to delivering patient-centered care through innovative medical services including cancer care, cardiac and vascular services, neuroscience, orthopedics, pediatrics, and women's health services, while maintaining a strong focus on community outreach and medical education programs.