RN Intake and Capacity Nurse-Transfer Center
UnityPoint Health
Summary
We are seeking a Transfer Center Intake Nurse to serve in a high-impact role as the first point of contact for providers seeking patient admission to UnityPoint Health. This position coordinates provider communication, triages transfer requests, facilitates patient placement, and supports transfers to higher levels of care when needed. Success in this role requires strong communication, critical thinking, and the ability to manage multiple priorities and technologies while ensuring accuracy, efficiency, and patient safety.
Job description
Responsibilities
- Perform nursing triage of provided patient information to identify the providers, clinicians, and staff necessary to support medical conversations and transfers to UPH.
- Use nursing skills to assess available information, knowing when to ask for more information, to ensure accurate patient placement.
- Knowledge, understanding, and adherence of state and federal law surrounding EMTALA, HIPAA, DNV, CMS, and other regulatory agencies.
- Adherence to policy and workflows regarding patient transfers, placement, and capacity.
Qualifications
- Completion of accredited school of nursing registered nursing program and successful NCLEX exam
- 2 or more years of Hospital RN experience in ER, Intermediate, or ICU level of care
- Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license
- BLS (can obtain upon hire)
Requirements
- Completion of accredited school of nursing registered nursing program and successful NCLEX exam
- 2 or more years of Hospital RN experience in ER, Intermediate, or ICU level of care
- Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license
- BLS (can obtain upon hire)
Benefits
- Paid Time Off
- Parental Leave
- 401(k) Matching
- Employee Recognition Program
- Dental & Health Insurance
- Paid Holidays
- Short & Long-Term Disability
- Pet Insurance
- Daily Pay
- Tuition Reimbursement
- Adoption Assistance
Company overview
UnityPoint Health is a leading integrated non-profit health system serving communities across Iowa, western Illinois, and southern Wisconsin. As the nation's 13th largest nonprofit health system and fourth largest nondenominational health system in America, UnityPoint Health operates a comprehensive network of 18 regional hospitals, 17 community network hospitals, and over 400 clinics and healthcare facilities. The organization provides a full spectrum of healthcare services including primary care, specialty care, emergency services, surgical procedures, maternity care, cancer treatment, heart care, and home health services. Each year, UnityPoint Health serves nearly 8 million patient visits, performs approximately 100,000 surgeries, and delivers more than 20,000 babies. With more than 29,000 team members, the health system is recognized for its coordinated care approach, shared electronic medical record system, and commitment to making healthcare easier and more personal for patients. UnityPoint Health has been consistently recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for four consecutive years, reflecting its strong organizational culture and commitment to team member development.