RN Orthopaedic Patient Navigator - Ortho - Full-Time

Job Summary

The Orthopaedic Patient Navigator will function as a member of the Erlanger Orthopaedic team, managing and coordinating all aspects of care for the treatment of Orthopaedic disorders by working with Surgeons, hospital staff, office staff, and patients and their families.

The Navigator will collaborate with the Orthopaedic Surgeons and other members of the interdisciplinary team to organize care delivery and facilitate the flow of the patient through the system through a multidisciplinary approach, serving as the patient's advocate, educating patients, and coordinating care. The Navigator will actively identify and address barriers to care that might keep the patient from receiving timely and appropriate treatment, both before and after surgery.

• Review pretesting screening before surgery and coordinate issues with the surgeon and/or interdisciplinary team
• Conduct daily rounds on in-patients and coordinate care issues with the surgeon and/or interdisciplinary team
• Provide 90-day follow up after surgery and coordinate care issues with the surgeon and/or interdisciplinary team
• Provide overall education of surgical patients before and after surgery in collaboration with the interdisciplinary team
• Develop and implement patient pathways for surgical patients and remain current with Clinical Practice Guidelines
• Develop patient and staff educational materials that are evidence-based
• Track identified quality metrics and implement interventions to attain and maintain set metrics
• Help lead the Orthopaedic team in obtaining/maintaining Specialty Certifications for the Orthopedic Service Line
• Participate in community outreach opportunities related to Orthopaedics
• Function autonomously and demonstrate professional behavior when interfacing with patients, community, and healthcare team

Department Position Summary

The Orthopaedic Patient Navigator is a Bachelor or Masters prepared Registered Nurse or related discipline, responsible for ensuring coordinated, seamless, and comprehensive quality services throughout the disease continuum. The Navigator functions on the multidisciplinary team as an advocate, interpreter, educator, clinical liaison, counselor, and collaborator for patients and their caregivers. The Navigator will demonstrate the ability to be self-motivated with strong and positive interpersonal skills, interacting with all levels of health care providers and staff to assist in patient education and care, both before surgery and 90-days after surgery.

The Navigator will act as a liaison within the facility and in the community promoting awareness of services provided by Erlanger Orthopaedics, work with the leadership team to collect and monitor quality metrics, report quality metrics to leadership, surgeons, and the monthly Orthopaedic meeting, and ensure evidenced-based and compliance standards are met. The Navigator will demonstrate clinical expertise in the role and serve as a resource person in collaborating with leadership and the interdisciplinary team to maintain and advance standards of care, provide patient education in coordination with the interdisciplinary team for each patient's individualized requirements, build and maintain solid interdepartmental relationships, remain knowledgeable of current Clinical Practice Guidelines and new treatment protocols for Orthopaedic patients, uphold all personal, patient and departmental safety guidelines, ensure patient information is kept private and confidential, and deliver compassionate care while supporting the rights and dignity of all patients.