RX Ordering
Envista Holdings Corporation
Summary
The Rx Ordering position is responsible for accurately reviewing, verifying, and ordering prescription lenses to support Manufacturing requirements and customer specifications. This role requires strong optical knowledge and attention to detail to ensure prescription information, lens configurations, and order requirements are accurate prior to submissions to suppliers.
Job description
The RX Ordering position works closely with production, customer care, optical laboratories, suppliers, and other internal teams to resolve prescription or lens-related questions and ensure orders move through the manufacturing process efficiently and accurately.
Essential Duties and Responsibilities
- Reviewing RX reports and verifying the correct prescription and lens configuration have been selected.
- Review prescription information for accuracy and identify potential discrepancies prior to ordering.
- Order prescription lenses from approved optical suppliers.
- Apply optical knowledge to ensure lens type, material, coatings, measurements, and other applicable specifications meet order requirements.
- Transact prescription within the Oracle System.
- Maintain and update the RX tray tracker to ensure accurate order status and traceability.
- Follow up on outstanding RX orders to support production schedules and on time delivery.
- Troubleshoot prescription and lens ordering issues and work with the appropriate departments or suppliers to determine resolutions.
- Identify prescription or ordering errors and communicate concerns before they impact production or the customers.
- Support continuous improvement initiatives related to RX ordering, workflow, quality, and turnaround time.
- Follow established work instructions, SOP's, quality requirements, and company policies.
- Perform additional duties assigned to support production and business needs.
Skills and Abilities
- Strong understanding of optical prescriptions and prescription lens terminology.
- Ability to accurately interpret and review complex RX information.
- Strong attention to detail and commitment to accuracy.
- Ability to identify discrepancies and use sound judgment to determine appropriate next steps.
- Strong organizational and time-management skills.
- Ability to prioritize multiple orders and responsibilities in a fast-paced manufacturing environment.
- Effective written and verbal communication skills.
- Strong problem-solving and troubleshooting abilities.
- Ability to communicate professionally with suppliers and internal departments.
- Basic computer proficiency and ability to learn company-specific software and systems.
- Ability to work independently while also collaborating effectively as part of a team.
- Demonstrates accountability and ownership of orders from initial review through receipt and resolution.
Requirements
- Current ABO Certification required
- High School diploma or equivalent required
- Must maintain active ABO certification as a condition of the position
- Strong understanding of optical prescriptions and prescription lens terminology
- Ability to accurately interpret and review complex RX information
- Strong attention to detail and commitment to accuracy
- Strong organizational and time-management skills
- Effective written and verbal communication skills
- Strong problem-solving and troubleshooting abilities
- Basic computer proficiency
- Previous experience with optical prescriptions, prescription lenses, or optical manufacturing preferred
- Experience interpreting sphere, cylinder, axis, add power, and other prescription specifications preferred
- Experience with Oracle or similar ERP/Manufacturing systems preferred
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Annual Performance Bonus
Company overview
Envista Holdings Corporation is a global leader in dental products and solutions, operating as a family of more than 30 trusted dental brands united by a shared purpose to partner with dental professionals to improve lives. Founded in 2018 as a spin-off from Danaher Corporation and going public in 2019, Envista has established itself as one of the largest global dental products companies with a comprehensive portfolio covering approximately 90% of dentists' clinical needs. The company's diversified offerings include dental implant systems, orthodontic solutions, diagnostic imaging technologies, and dental consumables, marketed under renowned brands such as Nobel Biocare, Ormco, DEXIS, Kerr, and Spark. With operations spanning over 130 countries and approximately 12,000 employees worldwide, Envista generated $2.5 billion in annual revenue in 2024. The company's products are found in an estimated 90% of dental clinics globally, supported by one of the industry's largest commercial organizations and distribution networks. Envista's business is organized into two main segments: Specialty Products & Technologies (including implant-based tooth replacements and orthodontic solutions) and Equipment & Consumables (covering diagnostic solutions and dental consumables). The company operates on the Envista Business System methodology, emphasizing continuous improvement, innovation, and customer-centricity to drive operational excellence and market leadership in the global dental industry.