Safety & Security Officer Per Diem
Pine Rest Christian Mental Health Services
Summary
As a Safety & Security Officer at Pine Rest, you'll be part of tight-knit team that believes in the healing power of your expertise and compassion. You'll be responsible for maintaining the overall security and safety of the facility, including the protection of patients, employees, and hospital property. This role involves performing a variety of moderately complex tasks across different settings such as Technical Services, Contact Center, Security, and Logistics. The Security and Safety Specialist enforces hospital safety and security policies, performs required rounds, responds to emergencies, and ensures a safe and secure environment for staff, patients, and visitors. This position requires excellent customer service skills, enthusiasm about the program and the Pine Rest organization, and the ability to function independently and as a leader when necessary.
Job description
Principal Duties and Responsibilities
- Ensure the security and safety of the facility, protecting patients, employees, and property.
- Perform surveillance and scheduled rounding, reporting any incidents.
- Enforce safety and security policies, respond to emergencies, and complete contraband checks.
- Create a positive, customer-friendly environment and provide excellent customer service.
- Participate in safety programs, identify risks, and promote patient and environmental safety.
- Respond to Code calls and provide safe transport for patients or staff as needed.
- Crisis response leadership including standard communication protocols internally and externally
- Liaison with Kent County Sheriff Department and all other law enforcement
- Maintain records, enter data, and generate reports using computer systems.
- Use resources responsibly and provide input on procedural efficiency.
- Serve involuntary paperwork accurately and maintain direct patient contact within the scope of the position.
- Model the organization's mission and values, providing comprehensive support to patients.
- Train new employees, participate in meetings, and serve on committees, as required.
- Maintain annual training and demonstrate competency in required programs including drills.
- Provide backup for switchboard emergency procedures as needed.
- Perform other duties as assigned.
What Does the Role Require?
Education/Experience:
- Associate's Degree or equivalent knowledge, skills, and abilities are required.
- Minimum experience of six months in related field.
Requirements
- Associate's Degree or equivalent knowledge, skills, and abilities
- Minimum experience of six months in related field
Benefits
- Medical, Dental & Vision
- Life Insurance
- 403(b) Retirement Match
- Paid Time Off
- Tuition Assistance
- Loan Forgiveness
- Employee Assistance Program
- Davenport University Tuition Discount
Company overview
Pine Rest Christian Mental Health Services is a leading nonprofit behavioral health provider founded in 1910 in Grand Rapids, Michigan. As the second largest non-profit behavioral health provider in the United States, Pine Rest offers a comprehensive continuum of mental health services across Michigan. The organization provides psychiatric urgent care, inpatient and partial hospitalization programs, residential treatment, outpatient counseling, teletherapy services, addiction treatment and recovery programs, extensive child and adolescent services, senior care programs, and specialized assessment clinics. Guided by Christian values and professional excellence, Pine Rest serves people of all cultures, religions, and backgrounds while maintaining its faith-based heritage. The organization operates multiple clinics across Michigan including locations in Grand Rapids, Kalamazoo, Holland, Traverse City, and other communities, providing 24/7 crisis support and evidence-based treatments for mental health conditions. Accredited by The Joint Commission and CARF International, Pine Rest combines clinical expertise with compassionate care to address the full spectrum of behavioral health needs.