Sales and Operations Planning Manager

What you'll do

The Supply Chain Sales and Operations Planning (S&OP) Manager is responsible for leading the monthly S&OP process by analyzing demand, supply, inventory, and operational performance data to drive informed business decisions. This role collaborates cross-functionally with Sales, Finance, Operations, and Supply Chain teams to align forecasts, identify risks and opportunities, and improve planning accuracy.

• Own and lead the end-to-end monthly S&OP process, establishing the planning cadence, coordinating cross-functional inputs, identifying material gaps, and driving alignment across demand, supply, inventory, and financial plans.
• Lead and facilitate the Executive Sales and Operations Planning meeting with the Executive Management Team at least quarterly, presenting consolidated demand, supply, inventory, financial, and operational insights.
• Analyze demand forecasts, sales trends, inventory levels, and supply chain performance to identify risks and opportunities.
• Lead regular discussions and working sessions with Sales, Finance, Operations, Procurement, and Supply Chain teams to develop and maintain accurate forecasts and operational plans.
• Prepare and present reports, dashboards, and performance metrics for leadership reviews and decision-making.
• Monitor key performance indicators (KPIs) such as forecast accuracy, inventory turns, service levels, and backlog performance.
• Identify supply constraints, excess inventory, and demand changes, and recommend mitigation strategies.
• Support inventory optimization efforts to balance customer service, working capital, and operational efficiency.
• Maintain planning data and master data integrity within ERP and planning systems.
• Facilitate cross-functional discussions to resolve gaps between demand and supply plans.
• Drive continuous improvement initiatives related to planning processes, reporting, system capabilities, and data quality.
• Collaborate with Procurement and key suppliers to communicate supply forecasts, review capacity and lead-time risks, monitor supplier performance, and support corrective actions.
• Monitor and report supplier performance metrics, identify risks to supply continuity, and support corrective actions to improve delivery and service performance.

Minimum Qualifications

• Bachelor's degree in supply chain management, business administration, operations management, industrial engineering, finance, analytics, or a related field, or an equivalent combination of relevant education and experience.
• Minimum of 5 years of experience in supply chain planning, demand planning, inventory management, production planning, sales and operations planning (S&OP), or a related analytical role.
• Demonstrated experience leading or coordinating a formal S&OP or Integrated Business Planning process, including cross-functional forecasting, supply planning, inventory review, and leadership reporting.
• Experience analyzing business and operational data to support forecasting, inventory, supply, or operational decision-making.
• Experience working with ERP, planning, or business systems in a manufacturing, distribution, or supply chain environment.

What you'll bring

• APICS/ASCM CPIM, CSCP, CLTD, or a comparable supply chain certification preferred.
• Experience with Microsoft Dynamics 365, SAP, Oracle, or similar ERP systems.
• Advanced proficiency in Microsoft Excel and experience developing or interpreting dashboards in Microsoft Power BI.
• Working knowledge of Microsoft Teams, SharePoint, and OneDrive.
• Analytical aptitude.
• Demonstrated ability to develop and present executive-level planning insights, recommendations, and decision scenarios to senior leadership.
• Ability to manage recurring planning cycles, deliverables, dependencies, and escalation points.
• Strong written and verbal communication skills, including the ability to translate complex planning data into clear recommendations for leadership.