Sales Associate - Trauma (Medical Device Sales)

Position Summary

The Sales Associate is responsible for supporting and assisting sales objectives within the assigned territory. Sales Associates must establish, build, and maintain customer relations through constant communication and case coverage in the assigned territory. The Sales Associate will serve as the backup contact for the Territory Sales Reps. Sales Associates are responsible for providing a wide variety of field sales support within an assigned geography while developing to become a Sales Representative. This position is specifically responsible for maintaining expert knowledge of Trauma products.

Responsibilities

• Represent CrossLink/Stryker as a leader in our industry and the marketplace by working with a sophisticated audience comprised of surgeons and healthcare professionals.
• Increase territory results by building and maintaining strong business relationships and supporting the Territory Sales Reps.
• Perform field calls for the account and assigned territory, including "on-call" and operating/emergency room consultation.
• Develop the required technical, clinical and sales competencies through field training and self-driven learning to qualify and meet the expectations of becoming a Sales Representative within 18-24 months.
• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centers.
• Act as a product support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of Stryker products and related surgical techniques.
• Support and contribute to the growth of revenues in assigned Sales Rep territories through delegated business development activities with surgeons, hospitals and related staff.
• Cross-sell additional products or manage new product introductions as they become available.
• Support compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Maintain training in sales skills, product features/benefits, and other critical business applications.
• Work extended, off normal work hours with flexibility in being able to adjust personal schedule.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.

Qualifications

• BS/BA in relevant field preferred or 2+ years equivalent demonstrated sales experience.
• 1 - 2 years of demonstrated successful sales experience, preferably in the medical device industry.
• Strong multitasking ability, ability to read and sell to any audience, drive to achieve and succeed, aptitude to learn medical and technical information quickly, ability to build strong, lasting relationships, a strong work-ethic and a competitive nature.
• Ability to participate in and attend sales meetings and professional activities outside regular business hours, as required.
• B2B sales experience a plus.
• Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Excellent organizational skills and knowledge in the use of current office technologies (MS Office suite, databases, etc.).
• Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial).
• Must be comfortable in emergency/operating room environments.
• Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company's policies and procedures.