Sales Operations Analyst
Azenta Life Sciences
Summary
As a key member of our Sales Operations Team, you will work closely with the Business Strategy Director, Regional Sales Directors, Sales Representatives, and other key stakeholders to assist in all support areas of sales. You will be responsible for managing processes, Azenta Business Systems, and data to drive revenue growth. This role will require being able to handle tasks from reporting and analyzing data to process improvement and ensuring sales strategy aligns with business goals.
Job description
How You'll Add Value
As a key member of our Sales Operations Team, you will work closely with the Business Strategy Director, Regional Sales Directors, Sales Representatives, and other key stakeholders to assist in all support areas of sales. You will be responsible for managing processes, Azenta Business Systems, and data to drive revenue growth. This role will require being able to handle tasks from reporting and analyzing data to process improvement and ensuring sales strategy aligns with business goals.
What You'll Do
The Sales Operations Analyst will support our SMS Channel and C&I Sales team in driving operational excellence and assist with day-to-day administration and operational tasks such as:
- Support the Business Strategy Director and Regional Sales Directors to achieve company and team goals.
- Create dashboards to maximize our data for key insights and decision-making.
- Aide in monthly, quarterly and yearly planning, business direction, and business development efforts.
- Support Sales Managers and Sales Leadership to achieve company and team goals.
- Improve processes and platforms to increase efficiency, reduce costs, and improve customer experience.
Key Responsibilities
- Strategize with Business Strategy and Sales managers on implementing key performance indicators and communicate regularly on performance metrics.
- Recommend strategic priorities, Salesforce performance metrics and sales effectiveness tracking methods to maintain and improve Azenta's competitive advantage in the market.
- Identify and implement process improvements in the SMS Channel/C&I organization that enhances sales productivity and simplify the sales process.
- Partner with key stakeholders to identify, plan and deliver future enhancements with clear prioritization, effective resource planning, and strong project management.
- Work with the sales and marketing leadership team on strategies for the sales organization.
Working Conditions/Schedule
- Location: Onsite in Burlington, MA 4+ days/week
- Travel Expectations: <10% of time spent traveling
Requirements
- Bachelor's degree in business or related field
- 3+ years of experience in Sales Operations role with sales force effectiveness required
- Proven experience with creating complex dashboards in Excel or similar programs that allow multiple dataset inputs
- Proven experience with manipulating data in Excel, analyzing data sets, creating pivot tables, and using formulas
- Proficient in Microsoft Word, Excel, PowerPoint
- Proven experience with Salesforce and Oracle Cloud
- Proven experience developing efficient and effective operational processes and technology solutions
- Proven experience developing efficient and effective dashboards for data visualization, operational processes and technology solutions
- Ability to understand strategic direction, goals, and support processes to facilitate achievement of business objectives
- Result-oriented and success-driven mindset, conveying a sense of urgency and driving issues to closure
- Ability to build relationships with leaders, employees, and customers
- Solid oral and written communication skills with the ability to communicate clearly to other stakeholders in different functions at various levels
- Highly motivated, goal-orientated and outgoing. Self-starter – able to plan own schedule and priorities. Demonstrated initiative and self-development
Company overview
Azenta Life Sciences is a leading global provider of comprehensive life sciences solutions dedicated to enabling impactful breakthroughs and therapies to reach the market faster. Headquartered in Burlington, Massachusetts, the company operates worldwide with approximately 3,000 employees across North America, Europe, and Asia. Azenta offers an integrated suite of sample exploration and management solutions that accelerate discovery, development, and delivery processes for pharmaceutical, biotechnology, academic, and healthcare institutions. Their core capabilities span genomics services through GENEWIZ, cryogenic storage systems, laboratory automation, and informatics solutions. The company provides reliable cold-chain sample management, automated storage systems, consumables, instruments, and laboratory information management systems (LIMS) to support drug development, clinical research, and advanced cell therapies. Azenta's mission focuses on helping life sciences organizations operate with greater speed and precision while maintaining sample integrity throughout the research continuum.