Sales Operations Analyst
Olympus Corporation of the Americas
Summary
The Sales Operations Analyst will help our field sales force deliver effective and compelling business justification tools to their customers. While the tools can range from inventory assessments to financial calculators, they are all instrumental in helping customers to acquire technology that improves and saves patient lives. This role will report to the Manager of Sales Operations.
Job description
Job Duties
- Provide daily support to Sales in the effective use of available tools by offering suggestions for the use of tools, needed assistance in understanding the tool/results and the delivery of the tool
- Acquire knowledge and show proficiency in the understanding of all sales tools in our portfolio; be able to complete all sales tools accurately and efficiently
- Prioritize and complete the delivery of all sales support requests received via a shared mailbox or phone
- Track and trend sales tool outcomes & other utilization Key Performance Indicators (KPIs); analyze this data and make recommendations for improvements
- Identify ways to automate select sales tools so they are more effective and user-friendly
- Stay current with relevant technology that could be applied to sales tools
- Be well versed in Excel, with specific focus on understanding how to build and use formulas
- Experience in Business Intelligence (BI) tools such as SAP, BOBJ, Qlik, PowerBI, preferred but not required
- Understand other companies' sales tool offerings and strategies
- Assist as directed with pilot or special programs of new tools and/or services
- As directed, work with other departments to assist with the development, implementation, launch and maintenance of tools and services, including the design of customized reports. This may include, but is not limited to, managing the project, obtaining all internal approvals, assisting with beta testing, developing support materials, reviewing the effectiveness and use of tools, assisting with training
- Perform all other related duties as assigned
Job Qualifications
Required:
- Associate Degree strongly preferred in business, marketing, or equivalent knowledge and experience is required
- Minimum of 1 years' experience in marketing, sales, project management or equivalent knowledge and experience is required
- Proven track record of working on project managing initiatives to successful completion is required
- Intermediate knowledge and skills in Microsoft Excel is required
- Strong computer skills including the ability to develop reports using Microsoft Office software
- Willingness to travel up to 25% of the time. International travel may be required
Preferred:
- Experience preferred in SAP, BOBJ, and other BI Tools
- Must be able to quickly grasp complex technical concepts and translate them into simple customer messages
- Must be able to demonstrate organizational, analytical, and problem-solving skills
- Project management experience
- Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
Requirements
- Associate Degree strongly preferred in business, marketing, or equivalent knowledge and experience is required
- Minimum of 1 years' experience in marketing, sales, project management or equivalent knowledge and experience is required
- Proven track record of working on project managing initiatives to successful completion is required
- Intermediate knowledge and skills in Microsoft Excel is required
- Strong computer skills including the ability to develop reports using Microsoft Office software
- Willingness to travel up to 25% of the time. International travel may be required
- Experience preferred in SAP, BOBJ, and other BI Tools
- Must be able to quickly grasp complex technical concepts and translate them into simple customer messages
- Must be able to demonstrate organizational, analytical, and problem-solving skills
- Project management experience
- Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
Benefits
- Competitive Salaries
- Annual Bonus
- 401(k) Matching
- Medical, Dental & Vision
- Employee Assistance Program
- Wellbeing Programs
- Paid Vacation
- Sick Time
- Paid Parental Leave
- Adoption Assistance
- Paid Holidays
- On-Site Child Daycare
- Café
- Fitness Center
- Paid Volunteering
- Charitable Donation Match
- Employee Resource Groups
- Training Resources
- Learning & Development
- Paid Educational Assistance
Company overview
Olympus Corporation of the Americas is a leading global medical technology company and a wholly owned subsidiary of Olympus Corporation, headquartered in Center Valley, Pennsylvania. As a pioneer in the medical device industry, Olympus specializes in developing and manufacturing advanced endoscopic solutions, minimally invasive surgical equipment, and diagnostic imaging systems. The company holds approximately 70% of the global endoscope market, with a comprehensive portfolio that includes gastrointestinal endoscopes, laparoscopes, bronchoscopes, urological devices, and video imaging platforms. With over 5,200 employees across North and South America, Olympus focuses on creating innovative medical technologies that enable early detection, diagnosis, and minimally invasive treatment of diseases. The company's products are used across multiple medical specialties including gastroenterology, pulmonology, urology, and general surgery, helping healthcare professionals improve clinical outcomes while reducing procedural costs. Olympus continues to invest heavily in research and development, digital healthcare solutions, and AI-powered diagnostic tools to maintain its leadership position in the medical technology sector.