Sales Operations Specialist
Dormotech
Summary
The Sales Operations Specialist is a full-time, on-site role based in Phoenix, AZ. This position supports the sales team by maintaining accurate sales data, managing CRM entries, generating reports, and tracking key performance metrics.
Job description
The specialist coordinates sales processes, assists with forecasting and pipeline management, and ensures that sales documentation and contracts are organized and up to date. The role includes collaborating with cross-functional teams, supporting customer inquiries related to sales operations, and helping refine workflows to improve efficiency.
The Sales Operations Specialist also contributes to the development of sales tools, training materials, and best practices that enhance overall team performance.
Sales Operations role, including management of the dropship model, shipment coordination to clients, and direct customer communication.
Requirements
- Strong analytical skills to interpret data, create reports, and support forecasting and performance tracking.
- Effective communication skills to collaborate with sales teams, cross-functional partners, and external stakeholders.
- Customer service capabilities to support providers and partners with timely, accurate information and issue resolution.
- Experience in sales and sales operations to manage pipelines, processes, CRM data, and documentation efficiently.
- Proficiency with CRM platforms and sales analytics tools.
- Detail-oriented and organized, with the ability to manage multiple tasks and deadlines.
- Comfort working with healthcare or medical technology products; prior experience in digital health is an advantage.
- Associate or bachelor’s degree in Business, Marketing, Data Analytics, or a related field preferred.
Company overview
Dormotech (DormoTech Medical Ltd.) is an Israeli health technology company revolutionizing sleep diagnostics through innovative, FDA-cleared medical devices. Headquartered in Afula, Israel, the company specializes in developing wireless, home-based polysomnography (PSG) solutions that bridge the gap between traditional sleep laboratories and home monitoring. Its flagship product, DormoVision X™, is an FDA-cleared, all-in-one home PSG platform that delivers clinical-grade sleep diagnostic data without the complexity and high overhead of conventional sleep labs. The device captures multiple physiological signals including EEG, EOG, EMG, airflow, respiratory effort, body position, snoring, heart rate, and SpO2, enabling comprehensive sleep disorder studies for patients aged six and older in both supervised and home environments. Dormotech's technology empowers healthcare providers to expand patient access, reduce diagnostic bottlenecks, and lower costs while maintaining clinical accuracy. The company is recognized as an AASM Sleep Medicine Disruptors Innovation Award winner, reflecting its commitment to transforming how sleep health is assessed and managed worldwide.