Sales Support Associate/eComm Remote Florida
THRESHOLD ENTERPRISES LTD
Summary
We are seeking a detail-oriented and reliable Sales Support Associate to support our sales team with a focus on credits, deductions, and general account reconciliation. Under general supervision of the Business Development Manager, this role will provide accounting and clerical support to ensure positive customer relationships through efficient and accurate resolution of deduction-related issues.
Job description
Specific Job Duties
- Review and process customer credit requests and deductions in a timely and accurate manner.
- Partner and support the Key Account Managers and sales team to gather support documentation and validate deductions.
- Investigate and resolve issues related to short-pays, chargebacks, pricing discrepancies, and freight claims.
- Collaborate with the Accounting Department as necessary to ensure timely and accurate processing of credits.
- Maintain organized records of all credit and deduction activities for audit and reporting purposes.
- Assist with accounts receivable activities, including reconciliation of customer accounts and following up on outstanding items.
- Analyze trends in customer deductions and assist with developing preventative strategies.
- Support month-end close tasks related to deductions and AR.
- Provide general administrative and clerical support to the accounting team as needed.
- Perform all other tasks as assigned by Threshold management.
Qualifications
- 2+ years of experience in accounting support, AR, or credit/collections support role.
- Proficient in Microsoft Excel.
- Proficient in ERP systems.
- Excellent attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines.
- High attention to detail and ability to meet deadlines in a fast-paced environment.
- Experience working with large retailers or key accounts, preferred.
- Associate Degree, Business Administration desired.
- Familiarity with Microsoft Office Dynamics NAV a plus.
Requirements
- 2+ years of experience in accounting support, AR, or credit/collections support role
- Proficient in Microsoft Excel
- Proficient in ERP systems
- Excellent attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines
- Experience working with large retailers or key accounts, preferred
- Associate Degree, Business Administration desired
- Familiarity with Microsoft Office Dynamics NAV a plus
Company overview
Threshold Enterprises Ltd is a company operating in the health, wellness, and fitness industry. While specific operational details are limited, companies in this sector typically focus on providing products and services that promote physical well-being, preventive healthcare, and lifestyle enhancement. The company likely engages in the development, manufacturing, or distribution of health-related products, nutritional supplements, fitness equipment, or wellness services. As a business in the life science service and supply category, Threshold Enterprises may serve both consumer and professional markets, offering solutions that bridge the gap between traditional healthcare and proactive wellness management. The company's operations would align with growing global trends toward preventive healthcare and holistic well-being approaches, positioning it within the broader ecosystem of companies supporting health maintenance and lifestyle improvement through various products and services.