Salesforce Platform Engineer

Responsibilities

• Understand, design, implement, demonstrate, and deploy Salesforce Technology solutions using Point and click OOO features, Apex, Triggers, LWC, REST/SOAP integrations by studying business needs, futuristic use cases, system data flows, work processes, investigating production problems.
• Analyze and resolve technical problems using analytical problem-solving techniques/methods.
• Conduct estimation, design, and code reviews, identify system or process or solution gaps, and construct or provide recommendations for corrective actions.
• Create design models, best practices for vendors and other staff members to follow.
• Study the Salesforce Release Notes and bring the PoV on new features that can be incorporated into system and business processes.
• Conduct POC for new features, document, and demonstrate observations and learnings, construct the Business Use Case, cost estimation, and execution plan.
• Construct technical specifications and technical design documents.
• Provide technical leadership and mentor and consult vendors or less experienced staff in planning, procedures, and best practices.
• Work with Product Owners, Solution Architects, Application Architects for new projects and maintain good relationships with cross functional teams.
• Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.
• Escalate open issues to ensure execution success and keep stakeholders informed through effective verbal and written communication.
• Obtain estimates/quotes from vendors and provide as input into overall project time and cost estimates.
• Maintain relationships with affiliates, subsidiaries, and vendors in accordance with AbbVie Values, Vendor Management Office, and Purchasing.
• Produce and maintain required technical documentation associated with work products.

Qualifications

Required: Bachelor's Degree in relevant field with 5 years of relevant experience; Master's Degree with 4 years of experience. Must have respective years of experience of each of the following: Salesforce administration and development experience; designing & implementing new processes & facilitating user adoption; identifying & analyzing upstream & downstream impact analysis through applications, systems, & processes; building custom applications with triggers/Apex code/Aura/LWC/SOAP/REST Integration; Flows, Platform Events; writing SOQL/SOSL & SQL with any RDBMS (e.g., SQL Server/Oracle/DB2). Experience may be gained concurrently. Salesforce.com Administrator certification, Salesforce.com Platform Developer I, Salesforce.com Platform Developer II.