Salon & Spa Coordinator
Gene Juarez Salons & Spas
Summary
At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Salon & Spa Coordinator is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support.
Job description
What you'll do:
- Welcome and assist our guests. We want our guests to know from the moment they step in the door we are delighted they've chosen GJ and we're here to make their experience great.
- Support our artists so they have what they need to provide the best experience. We support them primarily by helping prepare clean linens and supplies used during services.
- Promote a warm, clean environment for our guests to enjoy. We pride ourselves in keeping all areas of our salon, including our lobby, dressing rooms, retail shelves, and restrooms, clean for our guests from open to close.
- Assist with replacement of retail stock and signage. You'll help with the organization and placement of our incoming shipments (with help!).
- Engage with guests during check-out. We see check-out as more than just taking accurate payment, but also our last chance to connect with the guest, ensure they had a great time, and invite them to return.
We are eager to receive applications from candidates who:
- If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training.
- Like to get stuff done and pivot in a fast-paced environment.
- Know how to anticipate the needs of guests and exceed expectations
- Pride themselves on detail and accuracy
- Are resilient and able to respond professionally to situations in-the-moment
- Thrive off organization, keeping things clean, and you're okay with a few repetitive tasks
- Have a knack for learning about lots of changing products, services, and promotions quickly (and being able to implement this information)
- Have a positive, can-do attitude
- Open scheduling availability is a must. Many of our shifts are during evenings and weekends, and we are often busiest around the holidays.
- This position involves a lot of being on your feet, whether that's standing or walking around. Accommodation may be available for those with disabilities.
- We may need you to lift moderately heavy objects from time to time. We need you to be able to lift up to 35 lbs. without assistance, and up to 50 pounds with assistance.
Requirements
- Have or be willing to obtain a Class 12 or 13 MAST Permit (if age 18+)
- Open scheduling availability including evenings and weekends
- Ability to lift up to 35 lbs. without assistance and up to 50 lbs. with assistance
- Ability to stand or walk for extended periods
- Detail-oriented and accurate
- Resilient and able to respond professionally in-the-moment
- Organized and comfortable with repetitive tasks
- Ability to learn changing products, services, and promotions quickly
- Positive, can-do attitude
Benefits
- Service & Product Discounts
- Consistent Scheduling
- Career Development
- Medical, Dental & Vision
- Basic Life & AD&D
- Flexible Spending Accounts
- Long-Term Disability
- 401(k) Plan
- Paid Time Off
Company overview
Gene Juarez Salons & Spas is the Pacific Northwest's premier luxury salon and spa brand, founded in 1971 by visionary stylist Gene Juarez. With over 50 years of excellence in beauty and wellness, the company operates 13 full-service locations across Washington state, serving nearly 300,000 guests annually. The brand employs over 450 expert beauty and wellness professionals who deliver elevated hair, skin, body, and nail services designed to inspire confidence and celebrate individuality. Gene Juarez has established itself as an award-winning leader in the industry, known for its commitment to artistry, innovation, and personalized guest experiences. The company's comprehensive service offerings include hair cutting, coloring, styling, barbering, hair extensions, facials, waxing, lash and brow services, manicures, pedicures, and massage therapy. Beyond its service excellence, Gene Juarez maintains a strong retail presence offering premium beauty products from leading brands. The company continues to expand its footprint, recently opening its first Eastern Washington location in Spokane while maintaining its reputation as the region's most sought-after luxury beauty destination.