Sample Management Coordinator

Responsibilities

• Coordinate retain materials, including receiving, ordering, tracking inventory, and dispatching materials across internal teams
• Manage high-volume frozen materials requiring immediate attention, ensuring proper handling and storage on dry ice
• Label, codex, and barcode samples (processing batches of 500+ at a time); ensure approximately 2M samples remain frozen and fully traceable throughout all stages
• Store materials in designated freezer locations aligned to specific research requirements
• Monitor inventory levels closely and proactively communicate supply needs; place and receive orders in a timely manner
• Partner and communicate effectively with onsite teams regarding materials, inventory, and workflow status
• Follow all PPE requirements and adhere strictly to procedures related to retain materials (RM's)
• Execute compound processing workflows, including vial checking, weighing, and solution preparation from dry powders
• Aliquot solutions into appropriate containers (tubes, vials, plates) based on assay requirements; label and distribute to stakeholders
• Archive compounds, vials, and solution tubes in accordance with inventory management SOPs
• Prepare domestic and international shipments in compliance with SOPs and regulatory guidelines
• Manage import/export of samples in alignment with trade compliance requirements
• Receive incoming shipments, log into internal systems, store under appropriate conditions, and notify recipients
• Support high-volume incoming retains daily and frequent outgoing shipments weekly
• Operate, maintain, and calibrate laboratory equipment (balances, automated storage systems, liquid handling devices)
• Maintain laboratory notebooks, testing records, and worksheets in accordance with established procedures
• Perform other duties as assigned

Qualifications

• High school diploma or GED required
• Bachelor's degree preferred
• Minimum 2 years in customer service, inventory replenishment, or material handling
• 2-3+ years of experience in a laboratory environment, including sample handling and equipment operation
• Highly organized with strong attention to detail and the ability to manage large sample volumes
• Demonstrated ability to prioritize tasks, meet deadlines, and self-manage in a fast-paced environment
• Strong communication skills with the ability to collaborate effectively with internal teams and customers
• Professional, customer-facing demeanor with excellent customer service skills
• Commitment to safety, quality, and strict adherence to protocols, policies, and procedures
• Ability to lift up to 50 lbs