Sample Management Supervisor, 1st Shift

• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check, which includes a drug screening.
• 1st Shift: Tuesday-Saturday, 8:00 AM - 4:30 PM ET

The Supervisor in Sample Management oversees the quality and productivity of daily operations. This role involves interacting with internal departments and identifying opportunities for process and efficiency improvements. The Team Leader trains and schedules operations personnel, prepares process documents, and acts as a back-up to management when needed. Additionally, the Team Leader performs and/or delegates all activities necessary to ensure sample management deliverables are met.

What You'll Do:

• Create work schedules and assignments, ensure policies and procedures are accurate, train staff and assess competence, participate in staff hiring, corrective action, evaluation, and career progression.
• Responsible for sample accessioning, routing, storage, shipment, de-identification, relabeling, discard, destruction, and aliquoting.
• Review and recommend process improvement and efficiency gains.
• Recommend IT enhancements. Author, review, and implement procedural documents. Define and monitor performance metrics for quality and productivity. Serve as a back-up for management, when needed. Additional activities to support business needs.
• Ensure that contracted maintenance and qualification of environmentally controlled units (ECU) or equipment used to prepare or store specimens is performed. Monitor ECU trending reports to prevent equipment failure, ensure proper call response process and teams are in place to respond to ECU failures after-hours.
• Investigate and resolve problems with samples or shipments and in Process Deviation Reports/CAPA. Participate in audits and general capabilities department tours. Respond to environmental unit alarms and participate in on call responsibilities.

Education & Experience Requirements:

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).
• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• 1+ year of leadership responsibility

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:

• Good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging/conflicting deadlines
• Strong written and oral communication skills as well as presentation skills
• Competent with computers and enterprise applications
• Critical thinking skills to support quality decision making
• Demonstrated compliance with procedures and policies
• Demonstrated leadership abilities
• Ability to work in a collaborative team environment.

Working Conditions and Environment:

• Work is performed in an office and/or a laboratory and/or a clinical environment with exposure to electrical equipment.
• Occasionally drives to site or client locations, occasionally travels within the United States.
• Exposure to biological fluids with potential exposure to infectious organisms. Rare exposure to skin and lung irritants, radiation, toxic materials and hazardous waste.
• Personal protective equipment required such as protective eyewear, garments and gloves.
• Exposure to fluctuating and/or extreme temperatures on rare occasions.