Scheduler
HOME CARE PROVIDERS GROUP
Summary
Home Care Providers provides compassionate, around-the-clock home healthcare, helping patients maintain independence and dignity. We are growing rapidly and seeking a Scheduler to manage visits for RNs, LPNs, PTs, OTs, and other clinical staff using our scheduling platform, Paseva.
Job description
Your Role
- Schedule visits for newly referred patients and assign appropriate clinical staff
- Coordinate staff schedules, PTO, call-offs, and special visit requests
- Communicate with patients regarding scheduling and specific needs
- Track and maintain SOC spreadsheets and weekly reports
- Assist Clinical Directors with staff evaluations and onboarding
- Document and report field staff incidents/complaints
- Enter communications in Call Log and provide related reports
- Support Case Managers with LPN/LVN, PTA, COTA, and aide supervisory visits
- Handle office tasks: scanning, filing, emailing, medical records management
- Collaborate with other departments to resolve issues
- Maintain a professional, positive attitude at all times
Qualifications
- 2+ years of scheduling in a healthcare setting (home health preferred)
- 2+ years of experience in a medical office
- Knowledge of medical terminology and coding
- Advanced computer skills
- Ability to work 8 AM – 5 PM from Indianapolis office
Requirements
- 2+ years of scheduling in a healthcare setting (home health preferred)
- 2+ years of experience in a medical office
- Knowledge of medical terminology and coding
- Advanced computer skills
- Ability to work 8 AM – 5 PM from Indianapolis office
Benefits
- Medical, Dental & Vision
- 3 weeks PDO
- Referral bonuses
- Annual evaluations
- Merit increases
- 401(k) match
Company overview
HOME CARE PROVIDERS GROUP is a specialized healthcare organization operating in the home health care services sector. The company focuses on delivering comprehensive medical and supportive care services directly to patients in their homes, enabling individuals to receive professional healthcare while maintaining their independence and comfort in familiar surroundings. As a home health care provider, the organization likely offers a range of services including skilled nursing care, physical therapy, occupational therapy, speech-language pathology, medical social services, and home health aide assistance. These services are typically designed for patients recovering from illness, injury, or surgery, as well as those managing chronic conditions or requiring ongoing medical supervision. The company operates within the broader healthcare ecosystem, collaborating with physicians, hospitals, and other healthcare facilities to ensure coordinated care transitions and continuity of treatment. Home health care services play a crucial role in reducing hospital readmissions, improving patient outcomes, and containing healthcare costs by providing appropriate care in the most cost-effective setting. The organization's mission likely centers on enhancing quality of life for patients while supporting their families through professional, compassionate care delivery in the home environment.