Scientific Sales Account Manager
ACROBIOSYSTEMS INC
Summary
The Account Manager will lead commercial activities around outer MA, ME, NH, RI, CT, VT. As an Account Manager, you will partner to contribute to our company goals and customer needs. In this position, you will be responsible for developing key customers and increasing the assigned territory's customer base. You will also extensively build customer relationships and provide all-around support to our customers. You will use existing knowledge and continue to build familiarity of drug product development pipelines, including cell and gene therapy, vaccines, antibodies, and small molecules.
Job description
Job Summary
The Account Manager will lead commercial activities around outer MA, ME, NH, RI, CT, VT. As an Account Manager, you will partner to contribute to our company goals and customer needs. In this position, you will be responsible for developing key customers and increasing the assigned territory's customer base. You will also extensively build customer relationships and provide all-around support to our customers. You will use existing knowledge and continue to build familiarity of drug product development pipelines, including cell and gene therapy, vaccines, antibodies, and small molecules.
Essential Functions
- Manage commercial activities through customer-facing visits, presentations, phone calls and e-mails as appropriate.
- Work with the managers and directors to develop and execute territory sales plans.
- Extend and develop relationships with existing and potential customers.
- Understand and communicate with customers technically.
- Collaborate with Marketing, Product Development, Technical Support, and other internal teams.
- Attend tradeshows, association meetings, and networking events as necessary.
- Analyze customer profiles to strategize engagements.
- Report internally across departments on territory sales achievements and opportunities.
- Travel within the territory 40-50% of the time.
- Other projects or responsibilities may be required.
Minimum Qualifications – Education and Experience
- Bachelor, or Master degree in biology, biochemistry, or related discipline.
- 4 or 2+ years respectively, of relevant experience in the biopharmaceutical or life sciences industry, preferably with exposure developing or manufacturing cell & gene or antibody/protein therapeutics.
- 1+ years of sales or customer-facing experience in the life science industry.
- Demonstrate the ability to understand and apply scientific concepts in a sales process.
- Demonstrate the ability to critically think about market and customer dynamics while developing customer engagement strategy.
- Ability to explain and sell the technical aspects of ACROBiosystems' portfolios.
- Experience with ELISA, SPR, BLI, FACS, or immune cell culture.
- Experience in the Antibody or Cell and Gene Therapy Therapeutic Fields.
Preferred Qualifications – Education and Experience
- Master's degree or higher in a related field.
- Broad technical understanding in the field of cell biology and molecular biology with the ability to describe the workflows related to antibody therapeutics as well as cell and gene therapeutics.
- Fluent in Mandarin.
Knowledge, skills, and Abilities
- Dedication to providing great customer service.
- Excellent written and verbal communication skills.
- Strong analytical, critical thinking, and problem-solving skills.
- Ability to work independently and with teams.
- Passion to positively promote and drive success on company initiatives.
Requirements
- Bachelor's or Master's degree in biology, biochemistry, or related discipline
- 4 or 2+ years respectively of relevant experience in the biopharmaceutical or life sciences industry
- 1+ years of sales or customer-facing experience in the life science industry
- Ability to understand and apply scientific concepts in a sales process
- Ability to critically think about market and customer dynamics while developing customer engagement strategy
- Ability to explain and sell the technical aspects of ACROBiosystems' portfolios
- Experience with ELISA, SPR, BLI, FACS, or immune cell culture
- Experience in the Antibody or Cell and Gene Therapy Therapeutic Fields
- Master's degree or higher in a related field (preferred)
- Broad technical understanding in cell biology and molecular biology (preferred)
- Fluent in Mandarin (preferred)
- Excellent written and verbal communication skills
- Strong analytical, critical thinking, and problem-solving skills
- Ability to work independently and with teams
Benefits
- Commission
- Hybrid work
Company overview
ACROBiosystems Inc. is a global biotechnology company founded in 2010 and publicly listed in 2021, specializing in the development and manufacturing of recombinant proteins, antibodies, and critical biological reagents. Headquartered in Beijing with major operations in Newark, Delaware, the company maintains a global presence with offices, R&D centers, and production facilities across 12 cities in the United States, Switzerland, England, Germany, and China. ACROBiosystems serves as a cornerstone of the global biopharmaceutical industry by providing innovative products and business models that accelerate drug development processes. The company's comprehensive portfolio includes recombinant proteins, assay kits, antibodies, and scientific services that support the entire drug development pipeline from target discovery and validation to clinical trials and commercial production. With strategic partnerships with leading pharmaceutical companies like Pfizer, Novartis, and Johnson & Johnson, ACROBiosystems employs strict quality control systems and maintains ISO9001 and ISO13485 certifications. The company operates through several subsidiaries including ACROBiosystems, bioSeedin, Condense Capital, and ACRODiagnostics, offering specialized brands such as FLAG, Star Staining, ViruStop, and Aneuro for neuroscience research.