Secretary – Intake Clarendon (1067)
Texas Panhandle Mental Health
Summary
Texas Panhandle Centers is seeking a Mental Health Intake Clerk (1067) to deliver trauma-informed care and clerical support functions in the behavioral health program for clients across Clarendon and the surrounding service area of the Texas Panhandle.
Job description
Position Overview
Texas Panhandle Centers is seeking a Mental Health Intake Clerk (1067) to deliver trauma-informed care and clerical support functions in the behavioral health program for clients across Clarendon and the surrounding service area of the Texas Panhandle.
Key Responsibilities
- Maintain ethical and professional communications at all times using respectful trauma-informed care language.
- Serve as the office manager for the Behavioral Health Clinic in Clarendon.
- Manage daily activities of the clinic including phone coverage, scheduling and handling client appointments, data entry, and obtaining vitals as required.
- Utilize clinical software and reports effectively to meet requirements established by the Center.
- Interact with clients over the phone and in-person in an effective and courteous manner, including those experiencing a crisis.
- Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.
Qualifications & Credentials
Education & Credentials (Required)
- High School Diploma or GED.
- One semester (12 credit hours) of accredited college work, OR a minimum of 8th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE).
- 1 year of clerical or secretarial work experience.
- Computer-oriented with excellent customer service skills.
- Organized, detail oriented, self-motivated and able to work as a team.
- Valid Texas Driver's License with an insurable driving record.
- At least 18 years of age.
- Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).
Preferred Qualifications
- Bilingual (English/Spanish) is a strong plus.
Requirements
- High School Diploma or GED
- One semester (12 credit hours) of accredited college work, OR minimum 8th grade reading comprehension level via ABLE
- 1 year of clerical or secretarial work experience
- Computer-oriented with excellent customer service skills
- Organized, detail oriented, self-motivated and able to work as a team
- Valid Texas Driver's License with an insurable driving record
- At least 18 years of age
- Bilingual (English/Spanish) preferred
Benefits
- Student Loan Forgiveness
- Low-Cost Healthcare
- Teladoc
- Medical, Dental & Vision
- Retirement Match
- 457 Plan
- 403(b) Match
- Generous PTO
- Paid Holidays
- Floating Holidays
- Life Insurance
- Disability Insurance
Company overview
Texas Panhandle Mental Health is a comprehensive mental healthcare provider serving the Texas Panhandle region, with a primary focus on delivering accessible mental health services to communities across this expansive area. The organization specializes in providing a wide range of mental health treatments, including counseling services, psychiatric care, crisis intervention, and community-based support programs. As a key healthcare provider in the region, Texas Panhandle Mental Health addresses the unique mental health needs of rural and semi-rural populations, offering both outpatient and community-based services. The organization plays a crucial role in bridging mental health service gaps in underserved areas, providing essential care for conditions ranging from depression and anxiety to more severe mental health disorders. Their services typically include individual and group therapy, medication management, case management, and prevention programs designed to promote mental wellness throughout the community. Texas Panhandle Mental Health operates with a mission to enhance the quality of life for individuals and families by providing compassionate, evidence-based mental health care while working to reduce stigma and increase mental health awareness across the region.