Senior Account Manager

Position Summary

Maintains strong client relationships and, in conjunction with the Sr. Account Director, plans, coordinates, and directs the client-approved strategic direction for assigned projects.

Key Responsibilities

• Functions as primary contact and liaison between the client(s) and the LA based OPEN staff
• Establishes and maintains strong working relationships with client and all agency partners
• Represents the OPEN team in a positive and collaborative manner
• Builds strong relationships based on experience, personal interest and business acumen
• Confers with client to determine scope of work and budgetary requirements based on client's needs
• Gather project information from client and work with Strategy staff to develop proper briefings
• Ensures the client's voice is heard and understood by capturing and translating accurate client input and feedback, and providing that information to the team
• Able to communicate client priorities, direction and concerns to the team in verbal and written form
• Confers with creative staff, project management and production personnel in selecting appropriate project solutions and estimating costs
• Submits proposed programs and estimated budgets to client for approval
• Keeps client apprised of adjustments or revisions to budgets and projects
• Monitors budgets and keeps client apprised of outstanding invoices owed
• Ensures integration and consistency throughout all creative projects which consists of content creation, video, film static lineage creation projects
• Monitors project process by developing a close working-relationship with Program Management
• Works with client's marketing partners and the team in the delivery of holistic, integrated marketing solutions for clients
• Looks for opportunities to develop organic revenue growth
• Keeps the team up to speed on relevant news and happenings with client
• Must be able to grasp a solid understanding of the different pieces of business retained by OPEN, and be able to manage them accordingly

Qualifications

• Preferred - 3-5 years of Marketing experience
• 3 days a week in-office required
• Excellent communication skills
• Cooperative and helpful
• Positive perspective: keen focus on finding solutions
• Flexible: willing and able to do what is necessary to achieve results
• Self-starter, with the ability to self-manage and prioritize
• Seasoned and poised in presentations, meetings and discovery settings
• Meticulous, detail-oriented, well-organized, multi-tasking abilities
• Effective management abilities for time and personnel
• Exceptional follow-through abilities: ability to deliver under deadlines and pressure
• Ability to work in a corporate environment

Core Competencies

• Client relationship management
• Strategic account planning
• Budget and financial oversight
• Cross-functional coordination
• Communication and presentation
• Problem-solving and growth mindset