Senior Account Manager -- South OH

Responsibilities

• Accountable for Vaccines business performance, business relationship and customer experience with assigned customers, coordinating appropriate resources and personnel to meet customer needs.
• Actively develops, enhances and applies a deep understanding of assigned customers, the local market healthcare/vaccination ecosystem, and translates into potential business opportunities.
• Demonstrates and applies in-depth knowledge of the vaccination landscape including vaccination schedule, quality measures, reimbursement processes, key factors affecting uptake, local immunization registries, coalitions, school requirements.
• Demonstrates strong collaboration and coordination with all customer-facing roles.
• Builds a Vaccines account strategy focused on increasing appropriate use of Vaccines and coordinates account team execution consistent with the strategy and customer needs.
• Identifies key vaccine decision-makers and influencers, understands their concerns and priorities, builds trusting relationships.
• Collaborates with internal and customer stakeholders to formulate approach and select/deploy solutions to meet customer needs.
• Identifies strategic customers within region/geography that afford differentiated business opportunities and prioritizes their importance.
• Stays abreast of competitor approaches and customer contracting strategy; engages appropriate account team members to capitalize on opportunities to grow/defend the Vaccine business.

Education

• Required: BA/BS
• Preferred: MA/MS/MBA in Business, Marketing, Science, Healthcare or Public Health

Required Experience

• Minimum of five (5) years' experience in Sales leadership, Key Account Management / Client Service Management, Marketing, and/or Strategy preferably in the Healthcare industry
• Minimum of two (2) years' experience working in Sales leadership or Strategic Account Management with key thought leaders or high influence customers in Public Health, Large Group Practices, Hospitals/Systems, or Managed Care Organizations
• Ability to build and develop customer relationships, including the ability to influence senior levels of management and key thought leaders
• Excellent interpersonal and communication skills, with ability to interact with individuals from a variety of cultures and disciplines
• Strong peer leadership and ability to collaborate with and coordinate activity among individuals in different reporting structures
• Self-motivated with the ability to perform with a high level of independence
• Innovative thinking and exceptional business acumen, analytical and problem-solving skills
• Proficient in Microsoft Excel, PowerPoint, Word and Outlook
• Valid Driver's License

Preferred Experience

• Minimum of two (2) years' experience working in/with Vaccines; strong understanding of Vaccination (products, processes, marketplace)
• Recent Local Market and Customer Knowledge
• Experience in a strategic or management role in Public Health or Health System/Medical Group
• Strong understanding of compliance-related concepts including the laws and regulations that govern Pharmaceutical/Vaccine Marketing and Sales activities