Senior Analyst, Rebate Administration
Abbott
Summary
The Rebate Analyst is responsible for administering customer rebate and fee programs throughout the contract lifecycle, ensuring accurate, timely payments and compliance with contractual requirements and internal controls. The role serves as a key liaison among Sales, Finance, Accounting, Contracting, and customers by analyzing complex data, managing contract performance, and providing reporting and insights that support revenue growth, customer satisfaction, and financial accuracy.
Job description
What You’ll Work On
- Owns rebate and fee administration from point of full execution to expiration – collaborates with contract authors and sales team and performs complicated calculations, obtains appropriate approvals, and ensures timely posting and delivery of payment to customers.
- Processes rebates and fees, coordinating with cross-functional groups to ensure customers are paid accurately and on-time.
- Works within audit guidelines for contract approval and contract creation.
- Builds mathematical models & tools to determine payout amounts and track contract performance.
- Provides formal and informal written and verbal updates to Customers, Sales, Contract Operations Management, Accounting, Finance, Commercial Legal and other cross-functional groups.
- Manages communication and awareness of contractual obligations with all levels of internal and external customers to include sales reps and hospital representatives.
- Serves as a subject matter expert and primary contact for hospitals, hospital systems and group purchasing organizations within assigned geography for their rebate and admin fee related questions.
- Solves complex problems, exercising sound business judgment to make recommendations based on the analysis of multiple sources of information.
- Provides reports and analysis to department and senior management as requested.
- Follows all management approved processes and procedures; alerts management when circumstances require deviation to the approved processes and procedures.
EDUCATION AND EXPERIENCE YOU’LL BRING
- Bachelors Degree OR An equivalent combination of education and work experience
- Minimum 5 years Experience in business, financial, or strategic pricing and contracting is required
- Knowledge of mathematical modeling and demonstrated ability to quickly identify relevant details while working with large date sets.
- Demonstrated ability to manage multiple projects simultaneously, deal with unresolved issues, and effectively communicate and maintain rapport with all levels of personnel within Abbott Med Device organization.
- Customer-service oriented mind frame and skill sets to support the field sales team, Finance, and Accounting teams and their needs.
- Must be very well-organized, keenly attentive to detail, and proactive to quickly anticipate and prevent, and identify and remedy questions and issues before or when they arise.
- Advanced proficiency in Microsoft products including Excel, Access and Word, as well as experience using Business Objects or similar reporting systems.
- Excellent verbal and written communications skills with attention to detail and ability to work with general supervision.
- Strong analytical, strategic, and problem-solving skills required.
- Must have well-honed sense of urgency and ability to work under pressure. This includes the ability to multitask and manage competing priorities.
Requirements
- Bachelors Degree OR An equivalent combination of education and work experience
- Minimum 5 years Experience in business, financial, or strategic pricing and contracting is required
- Knowledge of mathematical modeling and demonstrated ability to quickly identify relevant details while working with large date sets.
- Demonstrated ability to manage multiple projects simultaneously, deal with unresolved issues, and effectively communicate and maintain rapport with all levels of personnel within Abbott Med Device organization.
- Customer-service oriented mind frame and skill sets to support the field sales team, Finance, and Accounting teams and their needs.
- Must be very well-organized, keenly attentive to detail, and proactive to quickly anticipate and prevent, and identify and remedy questions and issues before or when they arise.
- Advanced proficiency in Microsoft products including Excel, Access and Word, as well as experience using Business Objects or similar reporting systems.
- Excellent verbal and written communications skills with attention to detail and ability to work with general supervision.
- Strong analytical, strategic, and problem-solving skills required.
- Must have well-honed sense of urgency and ability to work under pressure. This includes the ability to multitask and manage competing priorities.
Benefits
- Medical coverage
- Retirement savings plan
- Tuition reimbursement
- Student debt program
- Education benefit
Company overview
Abbott Laboratories is a global healthcare leader with a 135-year legacy of innovation, dedicated to helping people live healthier, fuller lives through life-changing technologies and products. Headquartered in Abbott Park, Illinois, the company operates in more than 160 countries with a workforce of approximately 114,000 professionals. Abbott's diversified portfolio spans four core business segments: medical devices, diagnostics, nutrition products, and branded generic pharmaceuticals. The company is particularly renowned for its groundbreaking medical devices including cardiovascular technologies, diabetes management systems like the FreeStyle Libre continuous glucose monitor, neuromodulation devices for chronic pain, and the AVEIR DR dual chamber leadless pacemaker system. In diagnostics, Abbott has been instrumental in developing critical tests, including the first licensed HIV test in 1985 that helped secure blood supply safety. The company's nutrition division produces leading infant formulas like Similac, while its pharmaceutical business provides quality branded generic medicines. Abbott consistently ranks among Fortune's Most Admired Companies and maintains a strong commitment to sustainability and corporate responsibility, making it a trusted partner in advancing global healthcare.