
Senior Analyst, Rebate Administration
Abbott Laboratories
Summary
The Rebate Analyst is responsible for administering customer rebate and fee programs throughout the contract lifecycle, ensuring accurate, timely payments and compliance with contractual requirements and internal controls. The role serves as a key liaison among Sales, Finance, Accounting, Contracting, and customers by analyzing complex data, managing contract performance, and providing reporting and insights that support revenue growth, customer satisfaction, and financial accuracy.
Job description
What You'll Work On
- Owns rebate and fee administration from point of full execution to expiration – collaborates with contract authors and sales team and performs complicated calculations, obtains appropriate approvals, and ensures timely posting and delivery of payment to customers.
- Processes rebates and fees, coordinating with cross-functional groups to ensure customers are paid accurately and on-time.
- Works within audit guidelines for contract approval and contract creation.
- Builds mathematical models & tools to determine payout amounts and track contract performance.
- Provides formal and informal written and verbal updates to Customers, Sales, Contract Operations Management, Accounting, Finance, Commercial Legal and other cross-functional groups.
- Manages communication and awareness of contractual obligations with all levels of internal and external customers to include sales reps and hospital representatives.
- Serves as a subject matter expert and primary contact for hospitals, hospital systems and group purchasing organizations within assigned geography for their rebate and admin fee related questions.
- Solves complex problems, exercising sound business judgment to make recommendations based on the analysis of multiple sources of information.
- Provides reports and analysis to department and senior management as requested.
- Follows all management approved processes and procedures; alerts management when circumstances require deviation to the approved processes and procedures.
Education and Experience You'll Bring
- Bachelors Degree OR An equivalent combination of education and work experience
- Minimum 5 years Experience in business, financial, or strategic pricing and contracting is required
- Knowledge of mathematical modeling and demonstrated ability to quickly identify relevant details while working with large date sets.
- Demonstrated ability to manage multiple projects simultaneously, deal with unresolved issues, and effectively communicate and maintain rapport with all levels of personnel within Abbott Med Device organization.
- Customer-service oriented mind frame and skill sets to support the field sales team, Finance, and Accounting teams and their needs.
- Must be very well-organized, keenly attentive to detail, and proactive to quickly anticipate and prevent, and identify and remedy questions and issues before or when they arise.
- Advanced proficiency in Microsoft products including Excel, Access and Word, as well as experience using Business Objects or similar reporting systems.
- Excellent verbal and written communications skills with attention to detail and ability to work with general supervision.
- Strong analytical, strategic, and problem-solving skills required.
- Must have well-honed sense of urgency and ability to work under pressure. This includes the ability to multitask and manage competing priorities.
Requirements
- Bachelors Degree OR an equivalent combination of education and work experience
- Minimum 5 years experience in business, financial, or strategic pricing and contracting
- Knowledge of mathematical modeling
- Ability to quickly identify relevant details while working with large data sets
- Demonstrated ability to manage multiple projects simultaneously
- Ability to deal with unresolved issues
- Effective communication and rapport with all levels of personnel
- Customer-service oriented
- Very well-organized and keenly attentive to detail
- Proactive to anticipate, prevent, identify and remedy questions and issues
- Advanced proficiency in Microsoft Excel, Access and Word
- Experience using Business Objects or similar reporting systems
- Excellent verbal and written communications skills
- Strong analytical, strategic, and problem-solving skills
- Well-honed sense of urgency and ability to work under pressure
- Ability to multitask and manage competing priorities
Benefits
- Medical Coverage
- Retirement Savings Plan
- Tuition Reimbursement
- Student Debt Program
- Education Benefit
Company overview
Abbott Laboratories is a global healthcare technology leader founded in 1888 and headquartered in Chicago, Illinois. As an international medtech and pharmaceutical company, Abbott operates in approximately 160 countries worldwide with a workforce of over 115,000 employees. The company is organized into four major business segments: Medical Devices (48% of revenue), Diagnostics (20%), Nutritional Products (19%), and Established Pharmaceutical Products (12%). Abbott's medical devices portfolio includes revolutionary technologies such as the FreeStyle Libre continuous glucose monitoring system for diabetes management, cardiovascular devices like the MitraClip and TriClip for heart valve repair, and neuromodulation systems for chronic pain management. The company's diagnostics division pioneered breakthrough tests including the first licensed HIV blood test in 1985. With a rich history spanning over 135 years, Abbott has consistently been recognized as one of Fortune's World's Most Admired Companies since 1984 and continues to drive innovation in healthcare technology to help people live healthier, fuller lives.