Senior Application Analyst - Epic ASAP - FT - Days - DIO

Summary

This position is responsible for administration and work related to Memorial's business or clinical applications. Provides day-to-day management of applications for complex or large applications. Responsible for supporting systems designing, building, testing, debugging and installation.

Responsibilities

• Develops or modifies established processes and procedures, leveraging market and industry research, to support application efficiency and improvement.
• Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications.
• Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues.
• Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues, and to verify accuracy and compliance with Memorial procedures.
• Serves as a mentor and technical resource for junior analysts to gain expertise on more specialized and complex clinical applications and functions.
• Leads vendor selection, data management, and process improvement activities for assigned business application.
• Contributes to the design and upgrade of systems to ensure up-to-date versions.
• Provides guidance to vendors on patches and upgrades needed to existing business systems.
• Generates and analyzes reports for a specific application to inform Memorial's decision making process, improve efficiency, and outline workflow and processes.
• Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement.
• Manages multiple applications projects or serves as a project lead for an application module or system requiring high level of subject matter expertise or certifications.
• Performs complex work for assigned applications including analyzing system capabilities, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls.
• Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.
• Contributes to the planning of application development and deployment.
• Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed.
• Recognized subject matter expert for assigned clinical application and may manage special projects aimed at advancing the customer experience, reporting, and overall work and data flow through the system.
• Researches market and industry data to understand the use and prevalence of specific clinical applications within healthcare systems.

Education and Certification Requirements

Associates: Information Technology (Required). Additional Education Info: Computer Science, or related field. Relevant work experience may substitute for education requirement.

Additional Job Information

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Minimum Five (5) years of relevant experience.