Senior Application Analyst - Patient Accounting (Soarian Financials)
UHS
Summary
The Sr. Application Analyst – Patient Accounting functions as a subject matter expert of Soarian Financials to implement and support UHS applications including, but not limited to, Oracle Health Patient Accounting. It involves partnering with Revenue Cycle operations and key stakeholders to ensure the system operates according to business requirements, optimizes financial outcomes, and maintains regulatory compliance.
Job description
Key Responsibilities
- System Implementation: Regularly meets with users, vendors, and IS staff to develop, configure and maintain system specifications. Designs solutions for applications and prepares the appropriate documentation. Supervises development of test data, system testing and documentation for all phases of the application development life cycle. Performs Q/A on application functionality. Researches and resolves implementation-related Customer Support Center Tickets. Adheres to appropriate UHS Project Management standards. Ensures strict adherence to work plans, reporting all serious deviations to management. Oversees the training of users in operating procedures for application.
- System Maintenance/Support: Researches and resolves Customer Support Center Tickets including major application upgrades. Provides system change management support to the Reimbursement team and other UHS employees, facilities and CBOs on contract, payer or regulatory changes and/or enhancements, adhering to UHS Service Level and Change Management Policies. Provides on-call support as scheduled. Establishes and maintains regular communications with user community. Supports system upgrades and effectively communicates system functionality changes to end users. Supports system modifications for Medicare/Medicaid reimbursement for several states. Works closely with operations to modify the Patient Accounting system for any payment methodology modifications including fee schedules, DRG, APC, Per-Diem, Case Rates, Percentage of Charges and/or Outlier Reimbursement. Maintains all system-wide Financial Classes, Insurance Plan Codes and Transaction Codes and confirms that team members complete each assigned portion of the system build. Performs quality reviews on all system modifications and manages daily workflow through UHS Incident Ticketing System. Creates Tip Sheets/How To Documentation, when applicable, to support new functionality of system, workflow modifications, or modifications to current build/design.
- Administration and Oversight: Mentors/trains other members of the team analysts in performance of their duties to ensure quality performance. Provides technical support and guidance to other team members as required. Maintains Service Excellence principles. Analyzes incident/ticket trends and issues and proposes appropriate action to resolve. Prepares and promptly submits all routine and special reports. Interviews applicants for vacant positions as needed using appropriate interview techniques. Contributes to performance evaluation of junior staff members as needed. Keeps management well informed of activities, needs, problems. Performs other tasks as required by management.
Requirements
- Bachelor's degree required
- 5-8 years of Information Systems experience
- Minimum of three years of Patient Accounting/Revenue Cycle experience
- Working knowledge of system application implementation, enhancement and support methods and practices
- Comprehensive working knowledge of computer systems analysis and programming techniques and procedures
- Working knowledge of IS standards and quality methods and metrics
- Working knowledge of project management methods
- Good working knowledge of Patient Accounting and Revenue Cycle
- Experience with CMS billing and reimbursement guidelines, CPT codes, qualifiers and venue-specific code appropriateness
- Understands reimbursement methodologies for all acute care facilities and physician offices
- General familiarity of user business practices, concepts and terminology sufficient to support the applications
- Excellent written and verbal communication skills
- Preferred experience with Soarian Financials, Cerner Patient Accounting or other Revenue Cycle applications
- Certified Revenue Cycle Representative (CRCR) Preferred, not required
Benefits
- Competitive Compensation
- Medical, Dental & Vision
- Prescription Drug Plan
- 401(k) Matching
- Paid Time Off
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.