Senior Business Development & Operations Manager – Poultry Wastewater Solutions

Job Summary

This is an exceptional opportunity to join a growing organization at the forefront of industrial wastewater treatment, chemical solutions and resource upcycling. We are seeking a highly motivated, results-driven Senior Business Development & Operations Manager with a strong background in chemical sales, mechanical and biological wastewater treatment, and operational leadership, specifically within the poultry processing and food manufacturing industries.

The ideal candidate will bring demonstrated experience developing strategic customer relationships, driving revenue growth, and overseeing wastewater treatment solutions in complex industrial environments. A strong understanding of poultry processing wastewater applications, treatment programs, chemical optimization, regulatory considerations, and operational efficiencies is highly desirable.

This individual will play a key leadership role in expanding the organization's presence within the poultry industry by identifying new business opportunities, strengthening existing partnerships, and delivering customized wastewater treatment solutions that improve plant performance, operational efficiency, and customer profitability.

Working collaboratively with internal leadership, technical teams, and field personnel, the successful candidate will provide strategic direction, support operational execution, and ensure the highest levels of customer satisfaction and service delivery. The position requires a proactive, customer-focused leader who can balance business development objectives with operational accountability. Extensive travel will be required to engage with current and prospective customers, conduct facility visits, develop strategic partnerships, and support business growth across the marketplace.

Essential Job Functions (Sales & Service)

• Generate and execute sales plans with new and existing customers to achieve growth targets.
• Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation strategies to drive sales growth.
• Develop strong relationships with key stakeholders, including plant and facility executives, to foster long-term partnerships.
• Provide on-site and virtual technical support to customers by identifying and resolving challenges and escalating issues as needed.
• Support clients with repairs and maintenance to uphold our chemistry / equipment programs.
• Engage in problem-solving by conducting system analyses, interpreting data, and providing written recommendations to ensure optimal customer operations.
• Ensure customer satisfaction by providing comprehensive training on Cesco products, verifying proper application equipment functionality, and troubleshooting operational issues.
• Actively promote and support Cesco innovations and technology within assigned accounts to strengthen long-term business relationships.
• Must be willing to travel as needed (30%-50%) throughout the region.
• Clean driving record and valid drivers license.

Basic Qualifications

• 5+ years in the wastewater treatment industry, with a primary focus on meat packaging & processing facilities.
• Must have technical knowledge of wastewater treatment plants, including a variety of experience in food (packaging and processing) and beverage, mining, oil and gas, or related.
• Must sit in Wisconsin and willing to travel regionally.

Preferred Qualifications

• 5-10 years experience selling chemical solutions.
• Expert level knowledge of Microsoft Office Suite.
• Bachelor's degree in chemistry, biology or related field.

Working Conditions and Physical Requirements

Travel required: 30-50%. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls and reach with hands and arms. The employee is frequently required to stand, talk, hear, walk, etc., and sometimes needs to lift and/or move various weighed objects.

Licensing & Special Requirements

Incumbent is subject to a background check. Local State Driver's license and proof of insurance required by the time of hire.